Dr. Wangoo Lee is an Assistant Professor (tenure-track) at the School of Hotel and Tourism Management, Hong Kong Polytechnic University. He earned his PhD in Tourism and Hospitality this July 2024 after joining the Fox School of Business as a Temple Presidential Fellow in 2020. He currently serves on the editorial board of the Journal of Hospitality and Tourism Cases and is also part of the necessary condition analysis (NCA) development team. Prior to Fox, Dr. Lee had both academic and industry experience - He served as a Senior Lecturer at the Asian Institute of Tourism, University of the Philippines; worked as a Tourism Planning Consultant on various projects; and co-founded a web development company (DINOFALLO) where he served as a Project Manager.
Dr. Lee’s research focuses on technology-mediated services/experiences, hospitality value management, as well as necessary causality and necessary condition analysis (NCA). He has published 10+ papers in leading journals including the International Journal of Hospitality Management and the Journal of Hospitality and Tourism Research. He has been recognized as a four-time best paper awardee/finalist at leading international conferences, including the 26th and 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in 2021 and 2023.