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Articles on Digital communication

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A new study identifies significant language barriers between doctors and their patients. ljubaphoto/E+ via Getty Images

Confused by what your doctor tells you? A new study discovers how communication gaps between doctors and patients can be cured

Communication breakdowns between doctors and their patients have real-life consequences and can result in poorer health outcomes and sicker patients.
Legislation on the right to disconnect sounds promising. But does it really address why workers are putting in so many hours long after their work day should be done? (Victoria Heath/Unsplash)

The right to disconnect: Why legislation doesn’t address the real problems with work

The right to disconnect can be the catalyst an organization needs to review its workplace policies. But what’s really needed is a cultural shift that gives workers more control over how they work.
We may send fewer cards today, but those who do send them embrace it as part of the holiday experience and something that connects them more closely to those they care about. (Unsplash)

Greeting cards make a comeback

With the rise of digital communication, large greeting card companies have seen revenue declines. However, a smaller, vibrant craft industry in cards has emerged with a new younger customer.
Leaders use translators during the inauguration of President Mr João Manuel Gonçalves Lourenço of Angola. GCIS

Why translators and interpreters deserve a special day of recognition

Raising the status of the African languages to that of official languages in South Africa post-1994 led to an explosion of translation and interpreting work in local and foreign languages.
Aspiring ‘smart cities’ like Barcelona have worked to build their profile – it recently hosted the Smart City Expo World Congress – but Australia may benefit from not having rushed in. Ramon Costa/AAP

From Smart Cities 1.0 to 2.0: it’s not (only) about the tech

Australia has lagged behind some other countries in its investment in smart cities, but in retrospect that may not have been such a bad thing.
Nothing of what William’s subjects had in life escaped the Domesday Book. Today, more covertly, those in power are using mass surveillance to collect all the digital details of our lives. Flickr/Andrew Barclay

Digital Domesday: surveillance threatens us with a new serfdom

Almost 1000 years after their ruler demanded every detail of serfs’ lives, the digital age and mass surveillance are creating a new and undemocratic imbalance between citizens and those with power over them.

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