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French-language advocates protest Air Canada’s chief executive Michael Rousseau’s inability to speak French in front of the airline’s head office during a demonstration in Montréal. The sign reads: “Rousseau Get Out.” THE CANADIAN PRESS/Ryan Remiorz

Corporate leadership: Why the tone at the top has moral consequences

What CEOs say and how they say it are essential. Their words can set the tone at the top of the firm and have far-reaching repercussions.
CEOs have to show they’re serious about diversity for their human resources managers to do so. That could involve tying compensation to diversity targets. (Shutterstock)

If CEOs want to promote diversity, they have to ‘walk the talk’

How human resources managers assess their CEO’s true intentions on diversity are crucial to understanding whether an organization’s diversity agenda will be followed.
Design is now being lauded as a much-needed mindset for business leaders – those seeking a customer-centred approach to innovation, reimagining operations and rethinking supply chains and financial models. (Shutterstock)

Why designers have arrived in corporate boardrooms

New design executives are making the case that integrating design across an entire company will have a positive impact on employees, customers and the bottom line.

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