The COVID-19 pandemic offers small retailers an opportunity to engage customers who are changing their habits.
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Articles on Retail
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Conglomerates like LVMH, Richemont and Kering are the masters of supply chain control.
CBD retailers were already struggling before the pandemic. The contrast in fortunes with suburban retail activity is stark, and there are good reasons to think the shift could be permanent.
In October, the Hudson’s Bay Company announced that it would be closing its flagship location in downtown Winnipeg. This closure is reflective of the changing nature of downtown neighbourhoods.
City by city, the data on CBD visitors vary with the severity of COVID-19 outbreaks and restrictions. But none of the CBDs has recovered former activity levels, and some might never fully recover.
New research on mobile commerce shopping habits in nine countries contains some valuable insights for m-commerce managers and how they can attract new customers.
A space the size of 284 Bluewaters is surplus to requirements.
Research reveals why Chinese millennials love to spend overseas on luxury brands.
Tipped workers have been struggling since before COVID-19, and the pandemic isn’t making it better.
South Africa’s food system is dominated by big firms, leaving small businesses to supply localised and under-served markets, and provide rural employment. It needs to be inclusive and diverse.
Woolworths’ A$780 millon investment in new automated distribution centres is a sign of how much COVID-19 has changed the way we shop. It points what’s to come in the retail sector.
Retailers must focus on training customer-facing teams to succeed post-coronavirus.
Even in places that are now COVID-free spending remains subdued, and different.
“Helping Kiwis live better every day” is the Warehouse motto. Now it’s laying off staff and closing stores.
There are strong psychological drivers underpinning the impulse to splurge hard-earned money online. There are also some simple ways to stop.
What if lingering in a shop or restaurant is the last thing on your mind? COVID-19 is rewriting the rules of retail.
The coronavirus pandemic is shaking a system that was pretty wobbly already.
Most consumers in South Africa aren’t able to fill up a trolley of groceries for their daily needs, let alone join the panic buying induced by the COVID-19 pandemic.
We are addicted to consumption during these holidays, which leads to a massive amount of landfill waste. Giant retailers like Walmart could help the problem, but they haven’t.
Why do certain toys create a frenzy? Turning raw materials into something that sparks kids’ imagination is no small endeavour.
Top contributors
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Professor of Marketing and Consumer Behaviour, Queensland University of Technology
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Louise Grimmer is a Friend of The Conversation.
Senior Lecturer in Retail Marketing, University of Tasmania
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Interim Director, UWA Public Policy Institute; Associate Professor & Programme Co-ordinator (Masters of Public Policy), The University of Western Australia
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Professor, College of Business, Zayed University
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Lecturer, College of Business and Economics, Australian National University
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Industry fellow, Graduate School of Business, Deakin University
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Professor, Monash University
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Senior Research Associate, Nottingham Business School, Nottingham Trent University
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Omar H. Fares is a Friend of The Conversation.
Lecturer in the Ted Rogers School of Retail Management, Toronto Metropolitan University
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Coleman Chair Professor of Marketing and Director of Research, Texas A&M University
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University, Deakin University
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Associate Professor of Marketing, Swinburne University of Technology
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Associate Professor in International Business & Strategic Management, The University of Melbourne
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Reader in Consumer Psychology, Anglia Ruskin University
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Professor of Accounting, University of Portsmouth
