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Not being able to hold and hug loved ones has been one of the more difficult parts of the pandemic. Alex Chan Tsz Yuk/SOPA Images/LightRocket via Getty Images

Why we missed hugs

Lack of human touch can lead to greater stress, anxiety and loneliness – and that is what made the social distancing during the pandemic so hard for many.
Australia has one of the highest rates of pet ownership in the world and increasingly, we’re monitoring our pets’ behaviour. Shutterstock

Careful surveillance and pet wearables: at home with animals

Australians are keen pet owners and increasingly, we’re monitoring the behaviour of our domestic animals. Webcams, GPS tracking, dogs joining Skype calls … pets are becoming entangled with technology in myriad ways.
While technology is not always a replacement, it can offer increased choice and flexibility. Nadezhda1906/Shutterstock

Is online therapy as good as talking face-to-face with a clinician?

Smartphones, tablets and computers are increasingly expanding the availability of health services. This means we can access help anonymous at a time and place that suits us.
Ken? Ken? Are you still there, Ken? disappointing video chat shutterstock

Awkward pauses in online calls make us see people differently

We all know the feeling, you’re chatting with your friend or even your boss over the internet and you interrupt them awkwardly. A silence ensues as you both try to let each other talk. Then you interrupt…
Is the digital world making communication easier or harder? Envato

Does Skype help or hinder communication?

Speech is the one of the most important forms of communication between humans. The internet has opened doors for us to communicate with people across the globe – but the technology often leads to misunderstanding…
Are traditional telephony services looking down the barrel of a gun? Grace

You use VoIP, try and understand it: make a noise and make it clear

If you use services such as Skype, you’ll already know about Voice over Internet Protocol (VoIP). This is what makes your video calls with loved ones possible, and – not least with the advent of the NBN…
Is LinkIn’s successful float a harbinger of a looming tech bubble? AAP

LinkedIn is floating on air… or is that a bubble?

LinkedIn’s highly successful share market debut on Wall Street overnight will have no doubt delighted the social networking site’s founders and investors, with the stock’s price more than doubling during…
Microsoft’s US$8.5 billion purchase: investment folly, or money well spent? Lou Dematteis/EPA

Skype and Microsoft: a deal worth ringing home about?

So, Microsoft has announced it will buy Skype in a US$8.5 billion move that has left the technology and business worlds puzzled. Owners of Microsoft shares might be most puzzled of all, maybe even tearing…
Microsoft CEO Steve Ballmer, left, has big plans for Skype. Kimihiro Hoshino/AFP

A big call: what Microsoft wants from Skype

Microsoft’s US$8.5 billion Skype acquisition, announced yesterday, gives the US software developer a golden opportunity to expand its business via the internet, including accessing and leveraging the rapidly…

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