When outrage is misplaced or excessive, it can have negative consequences for a healthy public discourse.
To post or not to post? Colleges and employers are increasingly checking social media to get a sense of their candidates. Here's what you should (and shouldn't) post in order to secure your future.
There are four key things Donald Trump’s election tells us about the state of journalism today.
Tech firm CEOs keep control by holding investors at arm's length. It is damaging corporate governance.
It's a new constitutional question for the internet age: Should the president be allowed to block someone on Twitter?
The Schapelle Corby media circus wasn't reflected in Twitter stats and calls to boycott Fairfax during the staff strike show limited impact on this social media platform as well.
The US president's use of Twitter usually appears bonkers. But was there method to his madness?
Some may say it's far fetched to compare a 1970s African dictator with the President of the United States. But the similarities between Idi Amin and Donald Trump are quite startling.
A number of big new stories, from home and abroad, meant we didn't even shut Twitter off over the East long weekend.
We know negative news has an impact on our mental health, especially if we are constantly being exposed to it. Twitter is trying to help young people cope with the stress, which is a good start.
Reporters used to 'doorstep' victims of tragedy and their families. Now they are doing it online and it's just as distressing.
Advertisers want to know how you feel online through a process known as sentiment analysis, but it still has its limitations.
Welcome to the new Wild West.
Social media is a huge channel for false information. News organisations need to wean themselves off it.
Yelp and Twitter can help us spot food poisoning outbreaks quickly. But a new study shows the data favor some communities over others.
Twitter is made up of numerous communities clustered around all manner of topics. If all you see is the same, it's time to break out of your filter bubble.
As companies strive to take advantage of the selfie phenomenon, they're also realizing that consumers' self-portraits constitute a whole new form of brand co-creation.
Like Australia, China traditionally commemorates those who served in war in April each year, and increasingly they do it via social media.
Will recent photos of chemical attack victims in Syria provoke a short-term emotional reaction or a sustained humanitarian campaign?
Incidents that may have been mere hiccups a few years ago today can go viral in an instant, causing a massive backlash and leaving some of the biggest companies wrong-footed.