Hey Google: How’s your news?
Google News does not differentiate search results according to users' politics – but it does favor mainstream news sites, which are seen as leaning left, and doesn't clearly disclose how its algorithms work.
People who share potential misinformation on Twitter (in purple) rarely get to see corrections or fact-checking (in orange).
Shao et al.
Information on social media can be misleading because of biases in three places – the brain, society and algorithms. Scholars are developing ways to identify and display the effects of these biases.
It can be complicated to teach a computer to detect harassment and threats.
It could seem attractive to try to teach computers to detect harassment, threats and abusive language. But it's much more difficult than it might appear.
Should an algorithm try to guess what gender people are by how they look?
It can be unpleasant to be mistaken for someone of a different gender. When an algorithm does it secretly, it's even more concerning – especially for transgender and gender-nonconforming people.
It’s time to build trust.
Social media companies arose from libertarian, free-market origins but must embrace social benefits and democracy to survive.