Information on social media can be misleading because of biases in three places – the brain, society and algorithms. Scholars are developing ways to identify and display the effects of these biases.
It could seem attractive to try to teach computers to detect harassment, threats and abusive language. But it's much more difficult than it might appear.
It can be unpleasant to be mistaken for someone of a different gender. When an algorithm does it secretly, it's even more concerning – especially for transgender and gender-nonconforming people.
Social media companies arose from libertarian, free-market origins but must embrace social benefits and democracy to survive.