Woolworths and Coles face potentially massive fines if they are found guilty of misleading shoppers over the price of hundreds of products.
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Articles on Consumer law
Displaying 1 - 20 of 32 articles
The High Court has found that consumers can be protected even if they haven’t fully read their terms and even if they were outside of Australia when they accepted them.
Despite our best intentions, most of us rarely read the fine print and simply agree to terms and conditions while ignoring the consequences.
Whether or not Bill C-27 moves companies away from deceptive design in apps and websites depends on how, and if, the Canadian government holds companies accountable for their actions.
Younger people aged 18 to 28 were more likely to be negatively impacted by manipulative designs on websites and apps.
Companies are allowed to track users as much as they like — as long as they spell it out in the fine print. But a ground-breaking Australian legal judgement should give them pause.
To deter Google and other big tech companies from misleading users about data collection, the Federal Court should impose heavy fines.
A new study suggests the Commerce Commission needs to get tougher with New Zealand businesses over their general terms and conditions.
Australian needs a ‘general safety provision’ that obliges firms to be proactive, not reactive, in ensuring they supply safe consumer products.
Lack of competition regulation created outright dominance of a few players in some industries.
Builders compete for customers by touting the features of their homes. Some builders promote ‘six-star’ home energy ratings in ways that could mislead consumers and breach Australian Consumer Law.
At the moment, buying a house with a “history” falls under the “buyer beware” provision. But changes to Victorian law shift the onus to estate agents to disclose “stigmatised” property.
Plant-based meats are disrupting the food market and some companies.
Insights from behavioural (and traditional) economics help explain why discounting – both real and fake – is such an effective marketing ploy.
Dash Buttons have been ruled illegal under Germany’s consumer rights law. They might also contravene Australian consumer law.
Australian businesses will not be forced to comply with or fall foul of the new data regulation merely because they maintain websites accessible in the EU.
The digital world moves fast, and when it comes to digital products, Australia’s consumer laws haven’t kept up.
The ACCC’s inquiry into digital platforms should make it easier for users to identify advertising on Google.
Complaints about the NBN are growing quickly, but there’s limited options for recourse under Australian consumer law.
Do you know where your beer was brewed?
Many “imported beers” are actually made locally. Should we have clearer labelling for the origins of beer?
Top contributors
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Professor of Law, The University of Melbourne
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Senior Lecturer, Department Chair, Swinburne Law School, Swinburne University of Technology
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Vice Chancellor's Senior Research Fellow and Senior Lecturer, Queensland University of Technology
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Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW Sydney
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University, Deakin University
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Adjunct Industry Fellow, Centre for Social Impact, Swinburne University of Technology
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Senior Lecturer, Competition and Consumer Law, The University of Melbourne
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Senior Lecturer in Law, University of Canberra
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Special Assistant to the Vice-Chancellor of the Nelson Mandela University, Nelson Mandela University
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Senior Lecturer in Food Systems, The University of Melbourne
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Associate Professor of Food Politics and Policy, The University of Melbourne
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Director of UWA Centre for Software Practice, The University of Western Australia
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Professor specialising in Internet law, Bond University
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Professor of Information Technology and Organisation, University of Sydney
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Lecturer in Law, Deakin University
