Younger people aged 18 to 28 were more likely to be negatively impacted by manipulative designs on websites and apps.
Companies are allowed to track users as much as they like — as long as they spell it out in the fine print. But a ground-breaking Australian legal judgement should give them pause.
To deter Google and other big tech companies from misleading users about data collection, the Federal Court should impose heavy fines.
A new study suggests the Commerce Commission needs to get tougher with New Zealand businesses over their general terms and conditions.
Australian needs a ‘general safety provision’ that obliges firms to be proactive, not reactive, in ensuring they supply safe consumer products.
Lack of competition regulation created outright dominance of a few players in some industries.
Builders compete for customers by touting the features of their homes. Some builders promote ‘six-star’ home energy ratings in ways that could mislead consumers and breach Australian Consumer Law.
At the moment, buying a house with a “history” falls under the “buyer beware” provision. But changes to Victorian law shift the onus to estate agents to disclose “stigmatised” property.
Plant-based meats are disrupting the food market and some companies.
Insights from behavioural (and traditional) economics help explain why discounting – both real and fake – is such an effective marketing ploy.
Dash Buttons have been ruled illegal under Germany’s consumer rights law. They might also contravene Australian consumer law.
Australian businesses will not be forced to comply with or fall foul of the new data regulation merely because they maintain websites accessible in the EU.
The digital world moves fast, and when it comes to digital products, Australia’s consumer laws haven’t kept up.
The ACCC’s inquiry into digital platforms should make it easier for users to identify advertising on Google.
Complaints about the NBN are growing quickly, but there’s limited options for recourse under Australian consumer law.
Do you know where your beer was brewed?
Many “imported beers” are actually made locally. Should we have clearer labelling for the origins of beer?
Business Briefing: the ‘get rich quick scheme’ influencing what you buy.
The Conversation19.6 MB (download)
Even though online influencers might not be overtly endorsing a product, advertisers will still pay a lot to have something featured, even subtly, in a post.
The rise of the middle class in Africa is fuelling consumer economies and protection policies. But they tend to be disconnected from sustainability issues.
‘Internet of Things’ devices come with many risks, but current laws may not protect us. Until they do, it may be best to steer clear.
The Productivity Commission’s report on data availability and use is disappointing for consumers, who won’t be able to stop firms collecting their data or challenge automated decisions made using it.