Choosing the wrong gift can damage a relationship. Here is some advice, based on decades of research, on how to side-step the pitfalls.
Right now, physical distancing is the most important preventive strategy we have against COVID-19. So why is it so hard for us to do what's right?
People are more receptive to a caring tone than fighting talk.
The trick is changing our actual behaviour, as well as our intentions.
United Airlines faced a public relations nightmare when they dragged a man off a flight in 2017 – until the blame shifted back to the victim.
Pot taxes will change the ability of some to purchase recreational marijuana.
Most pricing structures nudge us to spend more. But there's a particularly cunning type of pricing that can get us to swap our preference from a cheaper to a more expensive option.
Some people are more inclined to give when they know their friends will find out.
Ingvar Kamprad's Ikea revolutionised retail by popularising flat-pack furniture and building maze-like stores.
Marketing has moved from a focus on the product itself to the consumer, who they are and finally, how they think.
Will you buy the new iPhone straight away?
Or do you buy your smartphone based on its cost-benefits? Either way Apple might be using your own psychology against you.