The rise of e-commerce means billions of packages are delivered in the US each year. That creates traffic and pollution, but urban freight researchers are finding better way to get goods to customers.
On paper, swapping gas-guzzling trucks for bikes may sound like an appealing option for greening e-commerce. However, there are sizeable obstacles to implementing this in cities.
Fashion has a notorious environmental footprint, and long-standing fast fashion marketing practices are exaggerating this further.
Customers fear the subscription model is meant to gouge them, but that’s not really the end game for sellers.
Consumers should have more control over how online marketplaces such as eBay and Amazon collect and use their data, according to a new ACCC report.
The introduction of these technologies in Ghana has created an enabling platform for consumers to use their mobile phones to pay for goods and services
A levy on electronic transactions in Ghana makes sense if the government gets the architecture for it right
Black Friday, Christmas, and other ‘shopping events’ take a toll on the temporary workers hired to get purchases to consumers.
Indonesia is a large market for online marketplaces, which means many people are at risk to online shopping addiction.
Kiwi consumers are increasingly experiencing personalised, targeted manipulation online, but the law has very little to say about it.
Small-scale stores and flexibility could be key to future shopping habits.
Companies today collect vast amounts of our personal data. What measures can governments and regulators take to reduce the inherent risks and keep our data?
Amazon CEO Jeff Bezos is stepping down. His successor’s AI experience may hold clues for the retail giant’s future.
The COVID-19 pandemic has seen a rise in digital localism — consumers using online local sites to buy and supply goods. Do platforms born during COVID-19 have a chance of survival?
Instagram’s Shop button signals the growing commodification of human interactions on social media.
Many businesses struggle with data security, but the new Privacy Act means they will have to make protecting customers’ personal information a priority.
Fraudulent sites are easy to set up and it’s easy to get fooled, according to a psychologist who has advice on how to check out online merchants.
Since its inception, Mountain Equipment Co-op has collected information on every single transaction of each of its five million members. In the current digital economy, this data is a goldmine.
Whether you like it or not, the globalised world will survive Donald Trump and the pandemic.
Retailers must focus on training customer-facing teams to succeed post-coronavirus.