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Articles on Humour

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Joking around with customers can improve satisfaction, as long as its the right jokes! Zeetz Jones/Flickr

Business Briefing: being funny with customers

Business Briefing: being funny with customers The Conversation16.2 MB (download)
New research shows that humour can relieve tension for employees and increase customer satisfaction, just don't make jokes when it comes to offering apologies!
Jon Stewart with Trevor Noah at the 67th Annual Primetime Emmy Awards Governors Ball in Los Angeles, California recently. Reuters/Mario Anzuoni

The Trevor Noah phenomenon: young, black South Africans are standing up

The Trevor Noah phenomenon speaks to an influential comedic revolution that is happening in South Africa. Its comics operate in an increasingly complex, high-risk and conflict-intense society.
We can now know whether this rendition of Miley Cyrus is (legally) parody. tehchix0r

The dispute over humour that reached the EU’s highest court

You probably don’t tend to consider any legal issues while watching Rita Ora’s recent parody of Beyonce’s 7/11 or the Chatroulette version of Miley Cyrus’s Wrecking Ball. But there are limits to the extent…
With Python, audience members are primarily laughing for their own memories of laughing. Facundo Arrizabalaga/EPA

Monty Python’s reunion gives you a funny feeling again? Luxury!

The Monty Python crew have put many caveats on their upcoming reunion shows, which starts in London today and will be simulcast live around the world. Perhaps this quote from John Cleese rings truest of…
Interpreting what different types of laughter mean requires different brain regions. chris.huggins

I amuse you? Judging laughter is no joke for the brain

There’s nothing quite like overhearing a hearty belly-laugh, unless perhaps it’s having a good chortle yourself. The happy likelihood is that, in any case, one guffaw will lead to the other. Laughter is…
Is the suffering of the Holocaust ever fair game for comedians? EPA/Jacek Bednarczy

Too soon? The case for Holocaust humour

“Too soon” is a phrase that gets bandied about in response to jokes about tragedy or misfortune. The implication is that a certain amount of time needs to pass before we can poke fun at loss or grief…

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