Caller ID won’t always tell you it’s a robot doing the dialing.
Robocalls are common and becoming increasingly frequent. A scholar explains how they work, and why they're such a pain.
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With more and more brands claiming to be "luxury", historical players have begun to rethink their use of the term.
The backlash against the Gillette ad shows how painfully little distance we as a society have covered since the #MeToo movement.
Gee, you shouldn’t have.
Happy Stock Photo/Shutterstock.com
The problems from a disappointing gift don't end once you've awkwardly thanked the giver and tossed the wrapping paper.
Brightly coloured, strategically placed. No wonder parents and kids can have a tough time saying “no” to sugary snacks.
The mixed messages around children, food and weight - not to mention sophisticated marketing - can leave parents perplexed. But there are ways to wade through it all and find healthy choices.
Eating right is good for families.
Monkey Business Images/Shutterstock.com
Many of the low-income people who do use VeggieBook after downloading it at food pantries are eating more nutritious meals, often with more focused family time at the table.
What have I done?
Most people consider themselves canny shoppers – but we're all human.
‘Tis the season to spend.
Months of low advertising spending has been blown out of the water by a Christmas splurge.
Record companies released stereo demonstration albums that showcased how sound could move from left to right, creating a sense of movement.
From the collection of Janet Borgerson and Jonathan Schroeder
Sixty years ago, stereo promised to forever change the way people listened to music. But how could record companies convince customers to buy a new record player, speakers and amplifier?
The link that Ronald McDonald House creates between itself and sick children is not just positive, it is sacrosanct.
Forest remains after bushfire, Icy Creek Victoria, 1939.
We should remember past disasters - such as the 1939 Black Friday bushfires in which 71 people died - and learn from them.
The run up to Black Friday is often shrouded in secrecy, which makes buying things on the day a lot more frenetic.
Don’t let go.
AP Photo/Jeff Chiu
Psychological ownership is that feeling that someone stole 'your' parking spot or nabbed the last sweater you had your eye on. We have a tendency to get territorial when we fell it's been violated.
From LGBTQI rights to racial justice, companies are embracing the social issues that matter to their consumers. And, of course, that makes sense.
Canadian orthoodontists were able to sell braces and other orthodental procedures by promising patients better lives with better teeth.
Why do Canadians have such straight white teeth? The story is in the marketing of orthodontics in Canada.
Overselling slim results can get research findings into the hands of news consumers.
Breathless press releases, over-interpreted meta-analyses and other 'crud factors' mean that weak research results can get overhyped to the public. It's time for a cultural change in the social sciences.
Is a cassette player an “ordinary object” or a “mystery”? It depends on whom you ask, and ethnography can help you ask the right questions.
Big data is all the rage in management circles and beyond, yet little is said about the understanding needed with such voluminous data. An important lesson can be learned from ethnographic research.
Our view of this essential dimension of earth’s biome has been shaped by the manufacturers of cleaning products.
Do you distrust the companies that profit from the goods and services you buy? Research suggests most of us do.
Research shows that consumers don't like it when businesses make money. Why?
An Ottawa high school student looks at plain cigarette packaging examples on World No Tobacco Day in May 2016. Tobacco companies are railing against Ottawa’s plans for plain cigarette packaging in Canada.
THE CANADIAN PRESS/Sean Kilpatrick
The Canadian government is currently drafting regulations on plain packaging for cigarettes. Tobacco companies are trying to weaken the regulations via lobbying and misleading PR campaigns.