It's not your intent that matters when you're considering your online behaviour – it's the consequences that create the impact.
Social media companies struggle to identify and remove hate speech when it's posted. What can computer science reveal about how hate-filled texts and videos spread online?
Children can't handle watching livestreamed massacres – and adults shouldn't have to.
Some people still think "trolling" refers to harmless fun. If we want to reduce abusive online behaviour, let's start by getting our definitions right.
Academic research highlights the dangers – personal and societal – of giving too much time and attention to social media.
Why do people believe absurd lies about George Soros? The answer depends on the platforms you use, the media influencers you follow and the memes you see.
Hysterical narratives promoting fear among some Americans may be more effective at sparking violence than hate speech is. Social media companies are expected to guard against both.
Twitter and Facebook have said they will take steps to fight hate and abuse on their sites, but they have not yet adequately addressed the problem.
The borderless nature of the internet makes it hard to pull the plug on social media talk that crosses the line.
Many tech titans say they can self-regulate online hate speech and extremism with artificial intelligence, but can they?
While they may talk about 'free speech,' businesses make decisions about their content based on a very different set of principles.
As Brazil's black women become more conspicuous and powerful, they are bullied and threatened in social media's modern-day pillory.
Facebook has released the first batch of data about how many abusive or violent posts it has removed.
New laws, new tools and new research is required to combat the rise in online hate. That means both regulating social media companies, and making use of technology to help measure compliance.
Facebook is unwittingly helping fuel a genocide against the Rohingya people in Myanmar. Does Cuba’s internet model provide lessons to manage social media amid political chaos?
After violence in Charlottesville, internet firms are erasing bigoted content. But should private companies serve as unaccountable regulators and be responsible for policing complex social issues?