Cuomo used language that people forced to apologize often deploy to avoid taking responsibility and show genuine contrition. An expert on public apologies suggests three don'ts and a do.
Is ‘expressing regrets’ the equivalent of sticking air quotes around apologies?
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US Rep. Marjorie Taylor Greene of Georgia may have expressed regrets over controversial comments and social media postings. But not to the public, and not in a way that would mitigate harm.
Organizations try to hide mistakes and evade responsibility, studies show. But two scholars analyzing militant and terrorist groups say they are willing to acknowledge their mistakes – sometimes.
Gov. Ralph Northam has fumbled his apology.
Reuters/ Jay Paul
Trying to figure out if Virginia Gov. Ralph Northam or other would-be penitents are sincere? A scholar who analyzed dozens of recent apologies offers a user’s guide.
What does it mean when public figures say sorry?
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