The rapid rise of online shopping is slowing but internet retail is here to stay.
Fake reviews of products and services are rampant online – and are often hard to pick out from the real ones.
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The metaverse offers novel opportunities for retailers and their customers, but retailers need to be adequately prepared to overcome the challenges of new technology.
Quiet hour is a strategy aimed at making retail spaces more inclusive for people who struggle with sensory overload, but they’re not the only ones who welcome a pause in the assault on their senses.
Many trips to the supermarket include a small donation.
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A study of what customers experience when they’re asked to chip in for a cause during checkout suggests that retailers should be careful about participating in these campaigns.
A strange thing happens when we think about prices.
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