Quiet hour is a strategy aimed at making retail spaces more inclusive for people who struggle with sensory overload, but they’re not the only ones who welcome a pause in the assault on their senses.
Many argue that the end of the pandemic is an opportunity to move towards a circular economy in clothing.
A department store employee wheels clothes across Melbourne’s Bourke Street Mall on August 5 2020, as retailers prepared to close their doors to customers.
Asanka Brendon Ratnayake/AP
The COVID-19 crisis is stretching long strained relations between shopping centre landlords and tenants to breaking point.
The U.S. spends the most money on advertising in the world. Marketing and advertising spending in 2020 is projected to reach nearly $390 billion.
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Skiing in a mall is bizarre enough. But a mall dubbed the ‘American Dream’ – when malls are vanishing, along with the postwar vision of the American Dream – is its own brand of eerie dissonance.
Clothing racks won’t be going away anytime soon.
AP Photo/Wilfredo Lee
Marketers once liked to think they could virtually steer people through shops and malls. But it appears shoppers’ movements, possibly driven by primal instincts, aren’t so easily directed.
To survive the crisis, fashion companies are relying on new technologies. New players, new customer experience, big data – the whole sector is changing.
In a move that suggests physical retail stores aren’t dead, Amazon has opened three bookstores and over 60 pop-up stores in the US, and has plans for up to 2,000 grocery stores.
Shannon Stapleton/Reuters
Urban retail space is being transformed yet again. Predictions of the demise of physical retailing in the face of online competition overlook its resilience over two centuries of disruptive innovations.
Rather than simply trying to trick people, the masters of marketing know it’s much easier to understand and work with innate human flaws.
Disney has announced that it will be launching its own streaming service for its central brands, and another one for live sports.
Richard Drew/AP Photo
Disney recently announced a forthcoming streaming service, leading some to wonder if the company is gearing up for a battle with Netflix. But not all streaming services are locked in a death match.
The mall’s inventor, Victor Gruen, envisioned thriving hubs of civic activity, rather than bland, asphalt-enclosed shopping centers. Is his original vision now being realized – or further corrupted?
Design deficiencies that contribute to conflict in public spaces often start at the edges.
Redesigning spaces of conflict starts with creating life on the edges. Geelong offers contrasting examples of city centre spaces: one with problems inherent in its design and a nearby one that works.
When they hear the music, some people want to dance. Other shoppers want to flee.
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Unlike vision or touch, sound is much more difficult to control or avoid; music in particular spills across thresholds and intrudes into situations where it is unwelcome.
Deep discounts attracted hordes of shoppers to Wal-Mart and elsewhere on Black Friday weekend.
Gunnar Rathbun/AP Images for Walmart
A mix of economic unease and fears of the growth of online shopping is pushing retailers to offer ever-steeper discounts, but there’s a better strategy to make it through the holidays in the black.
The US embassy in South Africa has warned of terror threats to the country’s upmarket malls.
Reuters/Mike Hutchings