New research on food-ordering kiosks introduces the social dynamics at play and offers alternatives for designing a more effective and customer-friendly self-service process.
Academic rigor, journalistic flair
Articles on Waiting times
Displaying all articles
Given many departments fall short of the target, it’s time to re-think how A&E departments deliver care.
Reports often talk about surgery wait times, but the time to actually see the specialist for the first time is the hidden waitlist.
Top contributors
-
Honorary Enterprise Professor, School of Population and Global Health, and Department of General Practice and Primary Care, The University of Melbourne
-
Postdoctoral Researcher, College of Human and Health Sciences, Swansea University
-
Professor of Health Psychology, Swansea University
-
Assistant Professor of Hospitality and Tourism Management, Hong Kong Polytechnic University
-
Associate Professor of Sport, Tourism and Hospitality Management, Temple University
