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Articles on Travel

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Would you decline a free upgrade to first class in order to sit next to a companion in coach? Image Source/DigitalVision Collection/Getty Images

Travelers will refuse an upgrade to sit near a loved one – new research into when people want to share experiences

New research on our desire to create shared memories with the people we care about offers insights for companies that want to improve their customer service.
A SpaceX Falcon 9 rocket carrying Starlink satellites launches on Aug. 19, 2022. The Falcon 9 is a reusable rocket and its re-entry is controlled after launch, reducing debris. (Malcolm Denemark/Florida Today via AP)

Airplanes face a growing risk of being hit by uncontrolled re-entries of rockets used to launch satellites

Rockets used to launch satellites fall back to Earth, and as their number grows, the risk faced by people living on the ground — or flying in airplanes — increases.
Flight cancellations over the holidays left travellers stranded at airports across North America amid an intense winter storm. (AP Photo/Damian Dovarganes)

Passengers need more than apologies from airlines after holiday chaos

After the transportation crisis this past holiday season, apologies from major airlines, airports and government officials are not enough. It’s time to protect passengers from travel companies.

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