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Articles on Chatbots

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Scarlett Johansson, shown here in a 2012 photo receiving her star at the Hollywood Walk of Fame, did not grant OpenAI permission to use her voice. (Shutterstock)

ChatGPT’s use of a soundalike Scarlett Johansson reflects a troubling history of gender-stereotyping in technology

The latest update to ChatGPT includes a voice assistant that sounds like Scarlett Johansson. The use of the “eerily similar” voice reflects a longstanding gender issue with technology.
The design and marketing of mental health chatbots may result in users’ misconceptions about their therapeutic value. (Shutterstock)

Your AI therapist is not your therapist: The dangers of relying on AI mental health chatbots

AI-powered mental health chatbots have the advantage of being easily accessible. However, users may overestimate their therapeutic benefits and underestimate their limitations.
As apps are direct-to-consumer health technologies, they represent a new folk medicine. Users adopt these technologies based on trust rather than understanding how they operate. (Shutterstock)

Health-care AI: The potential and pitfalls of diagnosis by app

Future AI large language models like Google’s AMIE might prove to fill gaps in health-care delivery, however, they must be adopted with caution.
There are real fears that AI will make politics more deceptive than it already is. Westend61/Getty Images

6 ways AI can make political campaigns more deceptive than ever

Politicians and their campaigns use a lot of methods, including manipulation and deception, to persuade you to vote for them and give them money. AI promises to make those attempts more effective.

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