A full-time minimum wage worker in Philadelphia earns just over $15,000 a year with no vacation or sick days.
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Voters, city council and even local business leaders have tried to raise the city’s minimum wage, but face pushback from the state legislature in Harrisburg.
Due to the current affordability crisis, many Canadians can’t afford to tip extra this holiday season.
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Tipping seems to be more coercive and less tied to service quality these days.
Tipping requires customers to increase the wages of a restaurant’s servers — something that should be the employer’s responsibility.
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Tipping isn’t going to disappear anytime soon, but provinces can do more to protect servers.
A server brings food to a table as people dine at a restaurant in Vancouver in September 2021. For many people, deciding exactly how much to tip in a given situation can be uncomfortable.
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As the cost of living continues to rise, the amount Canadians are being asked to tip is also increasing due to a phenomenon known as tip inflation.
Tipping reshapes the relationship between workers and their managers, and workers and consumers. In doing so, it has wide-ranging effects on workers.
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Delivery services and cafes commonly prompt customers to leave a specific tip – for example, 15%, 20%, 25% – at the point of sale rather than after completing the service.
Tipping, a popular cultural practice in Canada, can have hidden consequences for food service workers.
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Tipping has often-overlooked consequences for food service workers. The industry should turn its attention to underlying issues if it wants to ensure a sustainable future.
Some people argue the poor service is because of a stereotype that Black people tip less.
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It’s long been known that Black patrons of bars and restaurants tend to get worse service than white customers. What’s not been well understood is precisely why.
Should the tip come before tasting the coffee?
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How do you feel when your barista asks you for a tip before she makes your cappuccino?
Hospitality workers across the country are concerned about efforts by employers to zero in on their tips. The ongoing labour dispute at the Rainforest Cafe in Niagara Falls underscores the alarm.
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The ongoing labour dispute at the Rainforest Cafe in Niagara Falls, Ont., highlights some dubious efforts by employers to take tips from hospitality workers due to minimum wage increases.
Researchers studied whether subtly being exposed to different colors could change tipping behavior.
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Studies show a weak relationship between tip amounts and quality of service. But the color gold seems to have a way of making diners feel wealthier – and more generous.
Companies with no-tipping policies can affect customer satisfaction.
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Restaurant tipping came to North America in the early 20th century and has become well-established here even as the practice is less common in the U.K. and Europe. Is it time to rethink it?
Ford and Dominos have teamed up to deliver pizza by driverless cars in a public test in Michigan.
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Blacks and Hispanics do tip, on average, less than whites. But research shows waiters aren’t only motivated by economics when they offer inferior service.