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Volunteers can help reduce costs, but most nonprofit social service groups rely heavily on government funding. Brittany Murray/MediaNews Group/Long Beach Press-Telegram via Getty Images

Getting services to people in need often relies on partnerships between government and nonprofits, but reporting requirements can be too onerous

By relying heavily on privately run organizations to deliver social services, the government employs fewer people, reducing the size of its bureaucracy. But these partnerships can flounder.
Beginning this summer, you might need to upload a selfie and a photo ID to a private company, ID.me, if you want to file your taxes online. Oscar Wong/Moment via Getty Images

Government agencies are tapping a facial recognition company to prove you’re you – here’s why that raises concerns about privacy, accuracy and fairness

Federal and state governments are turning to a facial recognition company to ensure that people accessing services are who they say they are. The move promises to cut down on fraud, but at what cost?
A health system in Virginia stopped using the federal website after only a few days, complaining that it was slow and crashed. Michael S. Williamson/The Washington Post via Getty Images

The US government’s $44 million vaccine rollout website was a predictable mess – here’s how to fix the broken process behind it

The website has triggered random appointment cancellations and unreliable sign-ups. Only one contractor was deemed qualified to build it – and it wasn’t a major tech company. We’ve seen this before.

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