A suite of protections for gig workers will be contained in legislation to be introduced into parliament next week, and will also include measures on rights for casual workers and stopping wage theft
Riders who deliver for online food platforms are self-employed, and can nominate a substitute to deliver on their behalf.
John Walton/PA/Alamy
Delivery services and cafes commonly prompt customers to leave a specific tip – for example, 15%, 20%, 25% – at the point of sale rather than after completing the service.
Food-ordering platform Menulog has declared it will break with the standard contractor business model. But let’s not get too excited yet.
A food delivery worker wearing a face mask to help curb the spread of COVID-19 is framed by a large public art installation while riding a bike in Vancouver in November 2020.
THE CANADIAN PRESS/Darryl Dyck
Food delivery apps are here to stay. That means governments must support restaurant association efforts to create a no-commission-fee delivery app option — during the pandemic and beyond.
Food delivery apps charge significant fees for orders, meaning restaurants already challenged by the pandemic can be squeezed into negative margins to access customers. Will cutting fees help?
Delivery riders are paying the ultimate price for the fact that our cities, their infrastructure and the rules governing them make cycling much more dangerous than it should be.
John Colley, Warwick Business School, University of Warwick
This might be the craziest game in venture capitalism.
Uber’s loss of its licence to operate in London signals uberisation is not an unstoppable force. Job insecurity, though, is on the march.
Will Oliver/EPA