Many religions value forgiveness, but the details of their teachings differ. A psychologist of religion explains how Christian and Jewish attitudes compare.
Trying to figure out if Virginia Gov. Ralph Northam or other would-be penitents are sincere? A scholar who analyzed dozens of recent apologies offers a user’s guide.
A corporate apology is always connected to the benefits it brings to the company. It is not a personal apology, it is a form of institutional positioning.
Apologies that demonstrate regret, promise corrective action and are delivered early, with intensity and genuine sympathy, can make amends for many things.