The ACCC has prioritised getting timely compensation to affected customers over pursuing the airline on the more serious charge of collecting fees for no service.
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The High Court has found that consumers can be protected even if they haven’t fully read their terms and even if they were outside of Australia when they accepted them.
In dealing with both a digital platform and a private owner, your legal rights as an Airbnb renter can be unclear.
Younger people aged 18 to 28 were more likely to be negatively impacted by manipulative designs on websites and apps.
Australian needs a ‘general safety provision’ that obliges firms to be proactive, not reactive, in ensuring they supply safe consumer products.
As Melburnians are encouraged to wear masks in public, shops and cafes around Australia can already make mask-wearing a condition of entry.
Builders compete for customers by touting the features of their homes. Some builders promote ‘six-star’ home energy ratings in ways that could mislead consumers and breach Australian Consumer Law.
For any physical inconvenience or emotional distress caused by a tour operator, there is a legal precedent for claiming compensation. But, as with all contracts, you need to read the fine print.
Dash Buttons have been ruled illegal under Germany’s consumer rights law. They might also contravene Australian consumer law.
The digital world moves fast, and when it comes to digital products, Australia’s consumer laws haven’t kept up.
The ACCC’s inquiry into digital platforms should make it easier for users to identify advertising on Google.
The guarantees in Australian Consumer Law trump your new phone contract’s fine print.
‘Internet of Things’ devices come with many risks, but current laws may not protect us. Until they do, it may be best to steer clear.
Australians’ confidence in charities would be strengthened if any compliance action taken against them was made public.
Principais colaboradores
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Senior Lecturer in Law, University of Adelaide
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Professor of Law, The University of Melbourne
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Senior Research Fellow, Allens Hub for Technology, Law & Innovation, and Senior Lecturer, School of Private & Commercial Law, UNSW Sydney
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Emeritus Professor of Law and Criminal Justice, University of South Australia
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Vice Chancellor's Senior Research Fellow and Senior Lecturer, Queensland University of Technology
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Associate Professor, QUT Law, Faculty of Business and Law, Queensland University of Technology
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Senior Lecturer, Sydney Law School, University of Sydney
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Associate Professor in Property, The University of Melbourne
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Senior Lecturer, Department Chair, Swinburne Law School, Swinburne University of Technology
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Adjunct Industry Fellow, Centre for Social Impact, Swinburne University of Technology
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Lecturer in Law, University of South Australia
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Senior Lecturer, Monash University
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Associate Professor, Faculty of Law & Justice, UNSW Sydney
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Erika Bartak é um amigo do The Conversation.
PhD Candidate (& ESD Consultant), Melbourne School of Design, The University of Melbourne
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Senior Lecturer in Law & Justice, UNSW Sydney
