A waitress wears a mask while carrying drinks for guests inside the Blu Martini restaurant in Kingston, Ont., in July 2021.
THE CANADIAN PRESS/Lars Hagberg
Should the chronic hiring struggles of Canadian restaurants be referred to as a labour shortage, or can it be more accurately portrayed as a retention issue fuelled by a lack of decent work?
Tipping, a popular cultural practice in Canada, can have hidden consequences for food service workers.
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Tipping has often-overlooked consequences for food service workers. The industry should turn its attention to underlying issues if it wants to ensure a sustainable future.
Hospitality workers across the country are concerned about efforts by employers to zero in on their tips. The ongoing labour dispute at the Rainforest Cafe in Niagara Falls underscores the alarm.
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The ongoing labour dispute at the Rainforest Cafe in Niagara Falls, Ont., highlights some dubious efforts by employers to take tips from hospitality workers due to minimum wage increases.
Research suggests male diners respond more favourably to restaurant meals if they consider their female server attractive.
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Heterosexual male diners can be particularly swayed by the attractiveness of their servers. Good food will taste better and lousy food will taste worse in the presence of attractive female servers.