Social media make it easier to push information out quickly during disasters, but also create challenges for public information officers, who have to judge which reports are credible enough to share.
Former President Jacob Zuma is fighting a batttle for political capital.
EFE-EPA/Kim Ludbrook/Pool
By positioning himself as a loveable granddad to supporters and the punchline of a joke to his opposition, Zuma adroitly defangs the very serious charges against him.
The goal of every public appearance or interview by a politician is to “stay on message”. In itself, it’s not a malign tactic but the constant repetition of the same messages without answering questions can be a form of obfuscation.
AAP Image/Lukas Coch
Critical thinking is of paramount importance, especially as it applies to research on the internet – and to our energy future. Educators have a duty to ensure students avoid fake news on energy.
The banks have themselves called for an inquiry into banking and financial services.
AAP
In the wake of the Vegas shooting, the NRA has turned the public’s attention away from the core issue of banning guns by using a business strategy called issue management.
Russia has seized upon loopholes in lobbying laws, hiring PR firms to influence American public opinion and policy in ways that advance Russia’s strategic interests.
Has someone tried switching it off and on again?
Denis Fischbacher-Smith
Wells Fargo and United Airlines have both been facing an onslaught of negative publicity and will have a tough time restoring trust with their customers. Here’s a good place to start.
Mishaps can spiral out of control quickly these days.
Kamil Krzaczynski/AP Photo
Incidents that may have been mere hiccups a few years ago today can go viral in an instant, causing a massive backlash and leaving some of the biggest companies wrong-footed.
Anna Bligh is now the chief spokesperson for an industry that fares poorly in the public eye.
AAP/Dan Peled
Beyond her political savvy, Anna Bligh’s appointment as CEO of the Australian Banking Association brings greater access than a Liberal appointee would.
The Ford Kuga brand has been blemished in South Africa by its propensity to burst into flames which has caused a recall of over 4000 cars.
REUTERS/Maxim Shemetov