Delivery services and cafes commonly prompt customers to leave a specific tip – for example, 15%, 20%, 25% – at the point of sale rather than after completing the service.
Food-ordering platform Menulog has declared it will break with the standard contractor business model. But let’s not get too excited yet.
Food delivery apps are here to stay. That means governments must support restaurant association efforts to create a no-commission-fee delivery app option — during the pandemic and beyond.
Of the five cuisines examined, packaging from burger meals was responsible for the most emissions.
Food delivery apps charge significant fees for orders, meaning restaurants already challenged by the pandemic can be squeezed into negative margins to access customers. Will cutting fees help?
Delivery riders are paying the ultimate price for the fact that our cities, their infrastructure and the rules governing them make cycling much more dangerous than it should be.
Handing management to algorithms creates ‘black-box bosses" whose decision-making is hard to understand or question.
To achieve universal basic income, changes would be needed in terms of public and political support. Could the Covid-19 pandemic turn the tide?
Food delivery workers are now essential workers. But they’re still not treated as employees.
This might be the craziest game in venture capitalism.
We need to see uberisation in the context of all forms of precarious and insecure work becoming more acceptable.
Uber’s London licence has been a political football for several years, but that’s not really the point.