Clare O'Neil on Labor’s listening tour for banking victims
Shadow minister for financial services Clare O'Neil says the ALP exercise will give a voice to people in areas the Royal Commission hasn't had time to visit.
Dominic Raab, secretary of state for existing the European Union and star of Deal or No Deal.
PA/Peter Nicholls
From trade to medicines, the UK government’s ‘just in case’ planning is revealing.
The collapse of a royal commission witness provided a reminder of the stark differences between financial services and health services when it comes to caring for customers.
Stefan Postles/AAP
The financial services industry is in need of a new paradigm to rediscover what finance is for – to improve the financial and economic well-being of society.
It is hoped that the Royal Commission will bring a renewed enthusiasm for suitable and properly adapted customer service provision that values Indigenous consumers and take their circumstances into account.
AAP Image/Dean Lewins
With enough will and resourcing, many of the structural issues that make financial services a trial for many Indigenous consumers can be overcome. But we need more regulation to deter sharp practice.
BCA chief executive Jennifer Westacott is trying to counter anti-business sentiment.
Lukas Coch/AAP
Westacott is on the frontline in what has become the toughest of gigs, given the shocking disclosures, and subsequent fallout, in the financial sector.
Malcolm Turnbull defended refusing for so long to set up a royal commission.
Lukas Coch/AAP
This bald-faced refusal to acknowledge their own inconvenient history in part comes from the politicians’ belief that if you just burnish the “spin”, you can get away with saying anything.
The Australian Banking Association says ‘nearly 80% of bank profits go straight back to shareholders’, the majority of whom are ‘everyday Australians’. Is that right?
Malcolm Turnbull has again had his hand forced by rebel backbenchers.
Lukas Coch/AAP
Seldom is a government’s impotence and frustration as much on display as it was when Malcolm Turnbull finally capitulated and announced he would set up a banking royal commission.