The metaverse offers novel opportunities for retailers and their customers, but retailers need to be adequately prepared to overcome the challenges of new technology.
Radical change at Twitter shows how quickly strategies and values can shift in Big Tech. New Zealand needs to be less reliant on overseas solutions for its own digital infrastructure plans.
Digital activism can be fruitful if it is followed up by practical and strategic offline actions.
There are ways in which platform workers can resist the rise in job insecurity and poor working conditions brought on by digital labour platforms.
The turmoil at Twitter has many people turning to an alternative, Mastodon. The social media platform does a lot of what Twitter and Facebook do, but there are key differences.
Meta’s focus on virtual reality might free up space for smaller social media players to compete.
Citizens’ social media is a form of alternative media that challenges both mainstream media and right-wing propaganda.
While the EU’s ground-breaking legislation to regulate “digital gatekeepers” has its flaws, it could rein in big tech and significantly change how it operates in Europe – and perhaps the world.
Businesses can spend huge amounts of money to influence Congress. But sizable lobbyist and campaign donations also go to state campaigns and lawmakers to influence policymaking.
Misinformation has bedeviled social media companies for years, and the problem is especially consequential during elections. Are the companies up to the job as the 2022 midterm elections approach?
Augmented reality (AR) uses wearable tech to enhance the physical world. To develop and enhance AR experiences, companies are tracking users’ eye movements, which may be more revealing than intended.
The Chinese-owned app TikTok continues its growth as one of the most popular social media networks. After pandemic health measures were lifted, other social media networks saw a decline in use.
As businesses establish themselves in the metaverse, the amount of financial transactions there will increase. This will come with previously unknown risks.
None of the major digital platforms lets the public see what advertising they carry and how it’s targeted, according to a new report.
There’s no evidence that news outlets are worse off because of Google, Facebook and other aggregators. If anything, evidence shows that, overall, news outlets would be in worse shape without them.
There’s a lot of information on social media that would support legal proceedings, but courts have yet to harness this.
BlenderBot3’s distaste for its creator sits uncomfortably with its taciturn approach to hate speech.
Online extremists may lose followers when removed from mainstream social media, but their remaining supporters can become even more toxic.
Anti-vaccine group moderators said Facebook provided an environment where they could safely offer support to others.
How might the metaverse take over tourism, a sector which up to now has required physical mobility?