In what has been labelled a “bad day for the internet”, Google last week changed its search engine to include personalised results from Google+.
The introduction of Google Search plus Your World has led some commentators to claim the search giant has “changed the way search works”, in favouring posts from Google+ over relevancy.
But it’s possible to argue that you can’t break what has already been broken for some time.
In his book The Filter Bubble, internet activist Eli Pariser wrote about the increasingly personalised view of the world that search engines present. He noted that people may be struggling to access information because Google and others have made a decision about what an individual wants to see.
Of course, from Google’s perspective, the more personalised the search, the more personalised and targeted the accompanying advertisements can be. And the more targeted the advertising, the more money Google is likely to make.
When you search for something on Google, the results depend on more than 200 factors (or signals, as they are known within Google). The main signals affecting search are the country you are in and whether you are logged in to a Google product such as Gmail and/or Google+. Being logged in to a Google product then brings your search history into play.
To illustrate the dramatic effect location has on search results, I conducted a simple experiment. Using a clean browser (with no page history, cookies or other existing data) and not logged into Google, I searched for the term “Human Rights”.
Using virtual private networking (VPN) software, I was able to conduct the search with Google thinking I was in Australia, and then in the US. Of the ten results returned on the first page, only three were the same. Even the news items from international news organisations (that is, not from the US) were different.
(Bear in mind that the default setting on Google is to search the entire web and there is an option to restrict the search to Australian sites only.)
Somewhat bizarrely, the ABC’s page on human rights was returned high in the list of search results. I hadn’t asked Google specifically for information on human rights in Australia – something I could have done easily by adding “Australian” to the search term. The decision to display human rights information from an Australian site was made for me.
Google is not alone in this – search engines such as Bing return similar results in Australia.
To be fair to Google, creating a good search algorithm is very difficult. And when Google started in 1998, its algorithms were the best of any search engine at the time for returning relevant results. But in 2009, Google embarked on an ongoing quest to personalise search results.
With the advent of Google+ last year, searches started including posts from Google+ and search results were influenced by the people you were following. The idea was that relevance was going to be increasingly dictated by our likes and dislikes and through our social connections (or “social graph”). In this way, Google assumes we are mostly looking for what our friends, colleagues and people we follow like and dislike.
According to Google, people also want to use search to find information that is directly about themselves (known as “vanity searching”). The example given by Google Fellow and software engineer Amit Singhal is when that he searches for his dog’s name, he gets results about his dog and not the fruit it is named after.
Search plus Your World has taken the inclusion of Google+ content to a new level by promoting that content. Those who have been positive about this new development have used what are particularly banal examples, but essentially it comes down to “vanity” searches – a search for the name of one person’s dog, another search for the word “Werewolf” that returned pictures of the author.
Not everyone is so positive.
The change was enough to make one tech writer switch to Bing (even though – it should be pointed out – it’s possible to disable personal results in Google.)
Hitler is, of course, upset that he won’t be able to find Britney Spears’ Facebook page in Google any more. In a poignant comic, The Joy of Tech, Google founder Larry Page meets his future self and is appalled at what his search has turned into.
More seriously, the move has also caught the attention of the US Federal Trade Commission, which is investigating Google for antitrust violations through its search and mobile platform businesses. That investigation now includes Google+.

The changes to Google’s search platform have prompted discussions about whether Google alternatives could soon be used more widely.
Microsoft’s Bing search engine is one alternative, but it suffers from some of the same problems as Google with an attempt at “Filter Bubble” search.
One Google alternative that has made a point of not allowing “bubble” searching is DuckDuckGo. This search engine aggregates searches from its own web crawler, from crowd-sourced search sources and from other sites and search engines.
Google seems to be taking an increasingly perilous path with its move towards “socialising the web”. It is fast gaining a reputation for having progressed rapidly through the ages of corporate development and straight into senility. The changes it is making are somewhat random and unpopular, and with every change Google asserts that it knows best.
Google Search plus Your World may be a case in point.
Byron Smith
PhD candidate in Christian Ethics at University of Edinburgh
Thanks - I get the impression that this is an under appreciated topic. At our peril, we assume search engines are neutral navigators across the vast webbed waters rather than branded boats whose rudders display unexpected biases.
Jeff Haddrick
field manager
Thanks for that. What a drag, such biases will diminish the internets ability to be a place where the democratic process can regain ground that had been lost when much of the traditional media gave up providing relevant information. It seems that in both cases the motivation for distorting the information pool is to increase revenue.
Fully unleashed capitalist/consumerism kills electoral democracy.
Jonathan Maddox
Software Engineer
Detailed TED talk on the same topic, from Eli Pariser (of MoveOn and Avaaz fame)
http://www.youtube.com/watch?v=bOE1HFEL8XA
David Glance
Director, Centre for Software Practice at University of Western Australia
Thanks for the link
Jon Elbery
logged in via Facebook
One of the problems for Google has been the increasing gamification of search results. As users of Google we have had an idealized view of the relevance of results. In fact, until recently, high ranking search results could effectively be bought, leading to the extraordinary rise of an SEO industry with practitioners charging high fees to maintain search rankings. Google's job is to stay in front of the game and present search results which are relevant to the individual executing the search. It is not illogical therefore to give weight in search results to content which has been "recognised" by people with whom you have indicated you have some connection. Thes results may have more relevance to you than SEO engineered results.
We may be in danger of loosing the benefits of serendipity, but Google probably has an algorithm for that too. Also SPYW
Jon Elbery
logged in via Facebook
Also SPYW only works when you are logged on to Google. Only a very small percentage of searches are made by searchers who are logged on. Google now needs to maximize Google+ usage ( this is central to their strategy) and ensure we all stay logged on! And why do they want to do this? To provide laser targeted advertising to us and maximize their revenues. If they get it right and provide us with the best possible results, in theory we all win!
David Glance
Director, Centre for Software Practice at University of Western Australia
The SEO industry will find a way to "game" Google+ if they haven't already - spam and brand pages are beginning to dominate. There are a whole series of issues with having links appear from people you follow - one being that some people are going to dominate over others - I might follow a range of people for a variety of reasons - but I don't necessarily want their recommendations when I search. As an example, Violet Blue is a tech writer that I follow, she also writes about porn. I am not interested in that aspect of her life but she is very active on the internet - am I going to start getting bizarre recommendations when I search for seemingly innocuous things? Entertaining perhaps, but not relevant.
There is a naive assumption that all people you follow are equal and of equal interest. They aren't.
Joshua Bamford
University of Western Australia
is it such a bad thing that Google targets search results towards the person searching? Let's be honest, most of the time if I search for something I'm going to want results relevant to me. If I live in Australia and I search for "Perth," what am I more likely to mean? Perth, Australia or Perth, Scotland?
It is already questionable how much the internet aids democracy, given that one generally seeks out other people and opinions on the internet that are similar to one's own. Why else do internet forums exist? Is it so wrong to assume that one is likely to want to find information similar to that which one has previously searched for? People, even away from the computer, will seek out that which is familiar. Google makes the logical assumption that people will also seek the familiar online.
If I really want to find out about Perth, Scotland, all I need to do is specify as such.
Jonathan Maddox
Software Engineer
On the other hand say you wanted to know about Egypt ... as the Eli Pariser talk linked above shows, some people are privileged to hear about the Arab Spring while others get the introductory course starting with the Pyramids. How is your present location in Western Australia helpful in deciding which of these things you need to know?
The problem is not that search engines try to find the results you want. The problem is that you never even learn that stuff is going on outside the little protective bubble of relevancy the internet's gatekeepers build, just for you.
Russell Hamilton
Librarian
It's not just a subtle discerning of preferences that Google does - they recently locked me out of my gmail account until I gave them my birthdate, which they wanted to tailor advertisements to me.
Kids should be taught in school that search engines don't search all the internet, and they should be taught the other ways of finding quality information on the 'net.