In an era of under-resourced and sometimes rather timid regulators, it’s unsurprising that marketers obey the logic of the market, engaging in practices that provoke a response by consumer advocates.
Regulatory privatisation (shifting responsibility for regulation to individuals and industry) is founded on the notion that markets will look after themselves. It’s also founded on the notion that consumers are equipped with information and with a discerning mindset. Both are necessary, for instance, in differentiating between greenwash and substantive claims from enterprises and NGOs, or between deliberate deception and puffery (the exaggeration in advertising that consumers discount, which, as a result, requires no legal remedy).
As PT Barnum once remarked, there’s a sucker born every day. Assumptions that everyone will or can effectively look after themselves are problematic. With the rise of “citizen journalism” and the decline of “big media”, it’s more important than ever that we have consumer champions – people who are prepared to use their expertise in the community interest and challenge egregious misstatements by politicians, enterprises and NGOs.
The willingness to speak out from the ivory (or spalled concrete) tower remains one of the justifications for funding tertiary education. But sticking your head above the tower’s crenellations comes at a price.
Public statements questioning the empirical basis of claims by marketers, the disinterested nature of statements by commentators, misbehaviour by big pharma, the trust structures used by the very wealthy or the impact of plans for projects such as pulp mills, marinas and mines all potentially attract the “chill pill”.
That chill is litigation designed to silence or marginalise criticism and community engagement, such as in the form of public protests.
In Australia, litigation like this is often conceptualised narrowly in terms of defamation – an aggrieved party seeking compensation for a falsehood that damages reputation and seeking to prevent repetition of that falsehood. It might, however, also be conceptualised as strategic litigation against public participation (aka SLAPP).
Participation in public debate is central to civil society and is threatened by phenomena such as the loss of social capital in modern western societies (“bowling alone”) or highly-targeted media, such as “audience of one”.

We don’t need the chill pill. What we need instead is a coherent national anti-SLAPP regime safeguarding criticism that’s in the public interest, which moves beyond the Constitution’s narrow protection for political communication. The authors of such criticism include academics writing in public fora such as this website.
Individuals and organisations engaging in SLAPP occasionally recognise that if their claims are tested in court, their critics will be vindicated. “Slapping on the writs” remains attractive, however, because it chills both actual and potential critics. As one academic commented, there’s nothing like getting a scarygram from a billionaire’s lawyers to ruin your day.
Academics may comfort themselves with institutional support for academic freedom (the vice-chancellor of the University of Canberra recently emphasised a commitment to that freedom) but defamation action potentially eats up the critic’s time and energy rather than just their bank account and family home. And there are more exciting ways to spend a day – or a week – than briefing the university solicitor and barrister on a claim about environmental impacts, a bracelet with magical properties or a potion that will make the consumer smarter, quicker and more beautiful.
The cost of regulation is thus borne by the consumer advocate and the institution rather than by agencies such as the Australian Competition & Consumer Commission, Australian Communications & Media Authority, Therapeutic Goods Agency, Telecommunications Industry Ombudsman and Food Standards Australia New Zealand. It’s a cost that some potential advocates may be unwilling to pay, whether because litigation results in ulcers, disturbs administrators or takes place at the expense of research.
So there are good arguments for such a law. But the usefulness of anti-SLAPP law is also highlighted by three recent developments.
The first is the account elsewhere on this site of the experience of health advocate and academic Ken Harvey, someone who has been threatened with litigation after asking inconvenient questions about particular dieting products.

The second is the UK litigation, now concluded, against Simon Singh after he criticised the British Chiropractic Association over claims that chiropractic treatment was effective in dealing with childhood disorders, such as asthma, colic and bed-wetting. Singh was vindicated, albeit after a long time in the courts.
It’s unclear whether a junior academic – worried about acquiring a reputation for “troublesomeness” – would choose to be bold rather than bland.
The third is the slow introduction of whistle-blowing law across Australia. The ACT is currently considering a Whistle-blowing Bill. Unfortunately, the proposal is restricted to the public sector, and doesn’t provide protection for people in the private sector who breach contract or other law by disclosing information out of concern for the community good. It’s not complemented by statutory protection for public interest advocates.
We need to update Australian law to address deficiencies in public education by protecting public advocates who draw attention to problems in circumstances where regulators lack the will or technical expertise to evaluate claims or act against impropriety. Such protection wouldn’t erode human rights by giving a charter for defamation. And it should be welcomed by the media organisations and legal groups that have damned proposals for a “privacy tort” on the basis that it chills free speech and protects wrongdoers.
Bwca Brownie
Sloth
No amount of government activity or legislation or information dispersing could have prevented
my aged infantile father from impulse paying $2000 cash at the door for a LUX vacuum.
They are in Melb Courts Friday 6th July at 10am over selling practices.
Not for the first time.
There are enough dimwits with money to keep shysters in business and that's that. We cannot blame 3rd parties.
Having 'Consumer Champions' won't be any better than having the 'Health Champions' enormous work to publicise the bad effects of smoking, which fails to convince thousands of smokers.
Joel Mayes
Bicycle Mechanic
Bwca writes
"Having 'Consumer Champions' won't be any better than having the 'Health Champions' enormous work to publicise the bad effects of smoking, which fails to convince thousands of smokers."
In 1980 34% of the adult population smoked, in 2007 19%.
For a highly addictive, and easily available drug that is an enormous decline is usage. While they may always be suckers you can not say that the anti-smoking message hasn't worked
Adam Butler
Engineer and Data Analyst
Government regulation is the regulation provided by democratically elected people (i.e. the parliament) whereas the privatisation of regulation is the regulation by unelected (self-interested) business people.
Unfortunately, "regulation" has systematically been pillared by the free-marketeers to the extend that terms like "red tape" are bandied about to represent government "interference" to their profit seeking. The populace has gone along with this notion such that to use the term "regulation" is to be accused of communism, socialism and any other "ism" you can think of.
Moreover, the population has been duped by the greed and material consumption marketed to them by these charlatans. The population is delusional and therefore incapable of rational thought...it will take generations to change this...no matter how much regulation is introduced.
Ken Harvey
Adjunct Associate Professor of Public Health at La Trobe University
The Therapeutic Goods Advertising Code is meant to provide some protection of gullible people from misleading and deceptive claims about therapeutic goods promoted to the public.
The current system primarily relies on complaints. One impediment to people putting in complaints has been Therapeutic Goods Regulation 42ZCAJ which has stopped complaints from being heard if legal action is ongoing. As noted above, this has been used by companies to institute spurious defamation writs with the aim of…
Read moreKen Harvey
Adjunct Associate Professor of Public Health at La Trobe University
This issue has now be raised on ABC Radio, see:
> http://www.abc.net.au/news/2012-07-14/diet-pill-company-threatens-to-sue-medical-expert/4130548
This report did not mention that Elizabeth O'Shea is the head of Maurice Blackburn Lawyers Social Justice Practice, see:
http://www.mauriceblackburn.com.au/areas-of-practice/social-justice-practice.aspx
also: http://tinyurl.com/harveyMB
Given the expense of legal proceedings it's a great credit to the legal profession that some law firms are prepared to take on certain cases pro bono.
Which doesn't remove the need for anti-SLAPP legislation to protect whistle-blowers, see:
http://www.pilch.org.au/accesstojustice/publicinterestlitigation/#6