
The global uproar over the YouTube trailer for Innocence of Muslims may have subsided, but the controversy lingers. Last week I wrote about the US obligations regarding that video, and concluded that it was under no international obligation to censor the movie. In fact, it is forbidden under its own domestic Constitution from doing so.
The (non) blocking of access by YouTube
But what about YouTube’s obligations? YouTube is a subsidiary of Google, and owns the platform upon which the video was placed. It has the right, if it wishes, to remove the video. To do so would not breach US law, as it is a private body which is not bound by the US Constitution. Indeed, the White House requested that Google remove the video, but Google has refused.
It is tempting to say that YouTube should take the video down, given the mayhem that the video has sparked, and the almost universal view that it is a grubby film that adds little of value to the sum of human experience. However, a take-down would shut the gate after the horse has bolted. Copies of the video have likely proliferated, including on sites beyond Google. In any case, I doubt many of the rioters have viewed the movie: many are simply angry at its very existence.
Google has blocked access to the video in some countries, including Indonesia and India, as the video’s content breaches the law of those States. It also chose to take the site down in Egypt and Libya, due to the volatile situation in those countries. I will return to that decision below.
Censorship and social media companies
It is trite to note that the internet and social media are incredibly powerful forces. After all, social media played a key role in the overthrows of long-standing dictators in Tunisia and Egypt in early 2011. Now a YouTube video has sparked protests and riots across the globe, with the latter leading, tragically, to several deaths. It is fair to say that internet and social companies have, perhaps unwittingly, come to exercise significant power over political and social developments.
The most popular and influential social media platforms are run by private companies, namely Google, Facebook and Twitter. What responsibilities should these companies have with regard to the content they host? In particular, should they exercise censorship powers beyond that mandated by the laws of the States they operate in? Should, for example, YouTube have a “tougher” censorship policy and clamped down on Innocence of Muslims before it became uncontrollably viral?
A starting point for discussion is to examine the companies’ censorship policies. YouTube’s Community Guidelines prohibit hate speech, as well as other “bad stuff” like abuse of animals or instructions on bomb making. Its policy on violent videos was amended in 2007 after it was criticised for removing videos showing police abuse in Egypt. YouTube clearly embraced the potential for its site to highlight human rights abuses (which sometimes requires the presentation of violence).
Facebook’s Statement of Rights and Responsibilities provides that users cannot post content that “is hate speech, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence”.
Both YouTube and Facebook have the unilateral right to remove content in accordance with their policies, and there are no avenues to appeal their decisions. After all, they are their sites.
Certain take-down decisions have attracted controversy. For example, Facebook eventually removed a site promoting a Third Intifada in Israel and the Occupied Territories after initially resisting requests to do so, as well as a site associated with the Syrian military. But what is Facebook’s criterion for “taking sides” regarding the political and revolutionary messages that might turn up on its site? Given the contemporary importance of Facebook pages in promoting political activism, Facebook must tread a fine line between allowing its platform to be used for the organisation of peaceful protests (which may easily contain comments that are far from peaceful) and pages that promote violence and hate. But how does Facebook determine its own political red lines?
Social media companies have enormous potential power over the true global extent of the enjoyment of free expression, which is not commensurate with their expertise or their accountability. After all, they are not traditional media companies well-versed in making editorial decisions on what to and what not to include in the limited space of a newspaper or a half hour broadcast. Rather, they are the hosts of unlimited amounts of information created and disseminated by others.
Given those realities, the best policy is probably that adopted by Twitter, which exercises less discretion over the removal of content. Instead, it will “withhold” tweets in accordance with valid legal orders. It will endeavour to inform the user concerned and publicise the fact of the withdrawal. It will also presumably still remove tweets which clearly breach its “content boundaries”, but these are significantly narrower than those of YouTube or Facebook.
Twitter has largely knocked the free speech ball back into the arena of States, which is probably where it should be. It, like YouTube and Facebook, lacks the credentials to fairly and consistently arbitrate free speech.
Innocence of Muslims: too incendiary to leave up?
Returning to Innocence of Muslims, YouTube has blocked the video in Egypt and Libya of its own accord due to the “difficult” situations in those countries, rather than any identified breach of its guidelines. I said in last week’s post that I was not “perturbed” over those actions. Without wishing to impugn Google’s humanitarian motives in taking such action, I now believe that I may have spoken too soon.
First of all, the upload can be removed in accordance with YouTube’s normal policy by legal order in either Egypt or Libya. Perhaps surprisingly, no such order was apparently made. Secondly, as noted above, YouTube’s measures were probably too late to make much of a difference to the protests and riots on the ground. Thirdly, YouTube risks setting a precedent whereby it rewards the unreasonable and unjustified reactions of a violent few by giving in to their demands. Such an action may simply legitimise more violent reactions the next time incendiary content is placed online. Free speech must not be held hostage in that way.
Josh Born
Project Officer
Surely YouTube removing it, as well as those protesting against it, has just served to give this unwanted tripe more attention than it deserves?
I'd be all for banning it, not for incendiary speech, but for crimes against filmmaking.
Blair Donaldson
logged in via Twitter
What Josh said.
But the point seems to be missed that the real crime isn't the existence of some very awful filmmaking upsetting a few precious religious types, or that certain companies refuse to remove the video upsetting those same thugs.
Shouldn't the focus be on Saudi Arabia for funding this garbage and the Islamic leaders promoting it?
Almost every violent act committed by Islamic cranks can be traced back to support from Saudi Arabia. It's time the Saudis were forced to decide if they want to side with modern democracies in the 21st-century or remain in the past promoting attitudes more in tune with the Stone Age.
Linus Bowden
management consultant
Sarah, do you have any familiarity with the executives and owners of these corporations? I can assure you that top corporate executives and entrepreneurs would rather stick hot needles in their eyes than wake up tomorrow to find they had been relegated to administering legal arbitration issues. They hire outside flunkies for $5,000 a day whenever they encounter legal issues. The prospect of becoming one of those flunkies to mediate between low lives who can't agree on the most appropriate way to…
Read moreSarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
It is no longer acceptable for major multinational companies to simply make commercial decisions. Corporate social responsibility has come a long way since Friedmann's "business of business is business" statement. So I reject the notion that companies have no obligations beyond making money. Whether they think so or not.
These companies do exercise power over free speech, and quite activity sometimes in the case of FB. Whether that is for commercial reasons doesn't matter - they do it. And I query its credentials in doing so.
I am afraid the two last paras of your post don't make any sense to me. So I can't respond. They don't seem to be related to anything I said in my column, or if so, they seem to have interpreted what I have said wrongly.
Linus Bowden
management consultant
"So I reject the notion that companies have no obligations beyond making money."
That's fair enough. But I very clearly stated not even they think otherwise.
"It is no longer acceptable for major multinational companies to simply make commercial decisions."
Really? When did this occur? And who says so?
"These companies do exercise power over free speech, and quite activity sometimes in the case of FB."
I gave a clear explanation, with reasons, for why this is not the case.
Sarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
I'm afraid I didn't find it clear at all.
Sarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
Re "It is no longer acceptable ... ". The notion of corporate social responsibility has gained enormous traction such that v few if any major multinationals reject it. And there have been cases in UK & US enforcing that notion.
Re FB & free speech. FB & YouTube DO arbitrate free speech. Eg in along down the intifada & Syrian pages, or a pic of 2 men kissing (in case of FB) or a video promoting the legalization of marijuana (YouTube).
And I'm not being rude. I seriously don't get what you said in your original post. It made no sense to me. But I'm not going to argue about it. Agree or disagree with my post -tis up to you.
Linus Bowden
management consultant
Sarah, let me first address your now two times claim that you don’t understand my final two paragraphs. Now, the very first sentence was “What WILL guide their decisions on who/what is permitted to use their services are commercial considerations.” Given your three replies have all focused on this, it sure seems they do “make sense” to you. But I am puzzled by why you have chosen to respond to words I did not use. Far from saying “companies have no obligations beyond making money," I explicitly said…
Read moreSarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
1. There are many angles to the shole Innocence of Muslims story. My article is about the responsibilities of social media companies re free speech. So why would I segue into the issue of free speech & Muslim state actors? You are essentially blaming me for not writing about something that you want me to write about. I'm afraid I'm not remotely sorry - I will write about what I wish to.
2. Ok. I can accept that CSR is partly there to improve image which is a commercial consideration. It's also…
Read moreSarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
I apologise for the spelling mistakes & bizarre numbering above. I once again accidentally pressed "post" before I was ready. And spellchecker makes some weird decisions sometimes.
But I think the above explains myself. In any case, it's about as much as I can do.
Sarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
One last thing. I might expand on why I didn't write on censorship in Muslim States. I don't believe I need to but you've raised the issue, so why not?
1. I'm not an expert in the actual law of those States. As I say, my characterization of the Egypt/Libya takedown is driven by Google's own explanation & other commentaries, not expert knowledge of their laws.
2. Some or many of those laws are likely to be clear breaches of freedom of expression. For example, Pakistani blasphemy laws might be…
Read moreRussell Walton
Russell Walton is a Friend of The Conversation.
Retired
Sarah,
"So I reject the notion that companies have no obligations beyond making money. Whether they think so or not."
While I agree with you in principle, media companies are profit seekers providing a product. I can't see how they would surrender the right to choose content on a purely commercial basis without a battle. Since they (or their management) have a right to free speech as well, that right must surely include the right to pick and choose what they publish. There seems to be a paradox here.
Applying the "externality" test to media companies might be extremely difficult.
Sarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
No doubt.
But I think it is an interesting and broad question. Whether they like it or not, these companies now exercise broad power over the broadcast of content and messages globally. And a certain responsibility comes with that. Otherwise people might abandon them (eg Twitter gets slammed every time it takes a step towards censorship hence perhaps its more pro-speech policy - Twitter doesn't claim to exercise much independent discretion over content). Or they just become propaganda machines…
Read moreLinus Bowden
management consultant
Thanks for that Sarah. But once again can I reiterate, I am not having a go at you personally. Indeed, you should take it as a compliment that I am engaging so energetically in this to-and-fro. :) It is a sign that I have encountered somebody who is a professional, and very committed, who is a quality battering ram for my own passionately held political ideals.
My attitude towards human rights law is more one of ambivalence - scepticism maybe - than 'not rating it'. I am often torn. For example…
Read moreSarah Joseph
Director, Castan Centre for Human Rights Law at Monash University
Thanks Linus. I've never been called a "quality battering ram" before. Shucks. ;-)
I actually agree with you that international law is linked to international politics, not least in its enforcement (or non enforcement). I'd add that a lot of domestic law is also linked to politics, including in its enforcement.
No worries. Thanks for letting me know. Will no doubt see you again in this space, or in the space of a new column. Cheers