Articles on Bureaucrats

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To some, White House aide Jennifer Williams and Lt. Col. Alexander Vindman are impartial truth-tellers; to others, they are power-hungry bureaucrats. AP Photo/Andrew Harnik

In impeachment spotlight, dueling views of professionalism appear

Public officials are now in the spotlight: Does the public view them as professionals, bound by duty, or as elites who invoke ideals while pursuing their own agendas?
How much time and energy do people spend rating, reviewing and answering surveys? Ditty_about_summer/Shutterstock.com

Stop doing companies’ digital busywork for free

Companies may benefit when customers create content, provide feedback and do busywork once done by paid employees, but what about the customers themselves – all of us?

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