After a decade of brutal competition, hackney drivers are being invited in from the cold.
Experts say gig economy workers are less protected as more companies create benefits packages for self-employed workers.
Now that EU ministers have reached agreement on the platform work directive, the big question is whether the UK will follow suit.
Our study of food delivery workers in one English city highlights the daily challenges facing undocumented migrants in this sector.
Australian startup MilkRun may have attracted more than $85 million in venture capital but it always had a challenging business model.
Deliveroo says it has been unable to achieve a sustainable position in the Australian market.
Our five years of research reveals an industry facing push back from both workers and customers. Many workers we spoke with sought to leave the gig economy.
With customers and workers both being squeezed, what does the future look like?
A trial in France revealed how the platform’s algorithm established a subordination relationship between riders and the firm. Could we be witnessing the beginning of the end of “uberisation”?
Feudalism has been replaced by capitalism, and the new villeiny — or neo-villeiny — has emerged to reflect a relationship between a worker and an organization.
The pandemic changed the way we shop – with many ‘new’ initiatives actually reinventing old ways of doing things.
Fast grocery delivery services are expanding quickly, but their long-term survival is being questioned.
Gig workers are more stressed than other types of workers. Two experts explain coping strategies that are likely to help, and which to avoid.
It could push up prices and pay.
Is there a place for speedy grocery delivery startups in a post-COVID world? That depends on consumer habit.
The Fair Work Commission’s ruling that delivery rider Diego Franco was an employee of Deliveroo is a major legal win for Australia’s gig workers.
New changes to employment rules go hand in hand with the recent knocks to Deliveroo and Uber to suggest that a trend is emerging.
The UK’s Supreme Court has ruled that drivers are entitled to workers’ rights.
Of the five cuisines examined, packaging from burger meals was responsible for the most emissions.
Handing management to algorithms creates ‘black-box bosses" whose decision-making is hard to understand or question.