The Victorian government has announced it is replacing the state’s public transport ticketing system. So what essential features should a state-of-the-art system offer users?
It has happened with software, computing and entertainment, but we’re still waiting for the platform needed for mobility as a service to reach its full potential.
Apps that seamlessly combine all our travel options could be the most significant transport innovation since the automobile, but early trials show government policy support is vital to make MaaS work.