Tech firms are relying on low-wage workers to power their AI models. That raises serious ethical questions about how the technology is being developed.
The embattled airline may be forced to compensate almost 2000 workers as a result of the ruling.
The shortages, which have been going on for years, have typically affected only low-cost generics rather than profitable brand-name drugs.
For-profit care homes are increasingly synonymous with children being placed far from their homes.
The growing use of external consultants to do government work has led to a “hollowing out” of the public service.
State-funded schools are not allowed to be operated as profit-making entities. So why are children in care being accommodated by for-profit companies?
Few Australian companies have been as harsh as Qantas in dealing with employees through the pandemic.
‘Contracting out’ government functions for delivery by the private sector has become the standard way of doing things across all levels of government in Australia.
Outsourcing is common in many hospitals. But when health care systems outsource certain clinical tasks to separate companies, costs can go up, quality of care can fall and patients can be harmed.
Dutch mobile operator KPN was warned in 2010 that Huawei could snoop on millions of its customers’ calls.
The outsourcing of domestic work contributes to the race, class and gender stereotypes of domestic work. It has neither elevated the status nor improved the working conditions of domestic workers.
Many of our cleaners have neither the time nor the resources to do the job properly, yet some do the job really well. The difference points to a way forward.
Late trains, anxiety, stressful commutes, disruption to family life – just some of the woes of train customers.
Underpaying workers has become rampant in Australia.
Public schools in some states outsourced their cleaning services to private companies as part of a neoliberal experiment starting in the 1990s. This has had a host of impacts, including on students.
A recent damning report on probation shows the need to reassess outsourcing by the public sector.
Most Australian workers are fairly relaxed about their own job security, but they do worry about the risks of poor management and outsourcing to cheaper labour.
New research shows how the charity sector has been sidelined in the Transforming Rehabilitation programme.
Problems at government contractor Capita and the collapse of Carillion are part of the same story of outsourcing gone wrong.
Does 21st century corporate logic contain the seeds of its own destruction?