Articles on Workplace

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When an employee is dismissed after making a complaint, it’s relatively easy for the employer to hide the true reason for dismissal. www.shutterstock.com

What happens when employees are fired for complaining at work

The way victimisation cases are interpreted by the courts often leaves employees defenceless and gives employers excessive managerial powers.
The study examined more than 100 interactions and found that when airline staff were effusive in their apologies it actually diminished their ability to be efficient problem solvers. Mark Hodson/Flickr

Customer service staff need to be problem solving not apologising

Traditional customer service is struggling as consumers solve problems online and expect options in person.
Millennial women are choosing pets over kids. And they want to bring those pets to work. What can employers do? (Shutterstock)

The growing demand for pet-friendly workplaces

Pets have become a major part of our lives, with many millennials opting for a dog or cat instead of children. What should employers do to accommodate pet owners?
Patriots head coach Bill Belichick talks to players during a game against the New Orleans Saints on Sept. 17, 2017. AP Photo/Butch Dill

Talent doesn’t explain the success of the Patriots and Eagles

According to a management scholar, a team's mindset and structure – not its stars – will often determine its success.
It’s ok to let a little anger show in the workplace but you shouldn’t let it all out, research says. www.shutterstock.com

How to understand and harness your workplace rage

Anger can help you in negotiations but it might get you fired if you don't learn your triggers and how to control it.
Giving workers a ‘voice’ is easy, and has already been proven effective as a management technique. shutterstock

The key to a vibrant democracy may well lie in your workplace

Employees whose bosses give them some discretion over their work tasks are significantly more likely to engage in political behaviours outside work.
The YES vote will mean many workplaces should update their HR policies to reflect changing laws and attitudes toward same-sex marriage. AAP

How the ‘yes’ vote will impact workers and HR

The yes vote in the marriage equality postal survey will have broad reaching implications - including into LGBTIQ+ policies in the workplace.
Federal workers based in and near Washington, D.C. raised a total of US$46,639,949.63 in 2015 through the Combined Federal Campaign of National Capital Area. USDA Photo by Shakeitha Stone

What works in workplace giving

By some measures, Americans are giving less to charity through their jobs than they used to. But many companies say that increasing this kind of charity is a priority for them.

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