Articles on Workers

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Companies with no-tipping policies can affect customer satisfaction. Pra Chid/Shutterstock.com

How the war on tipping harms customers

Some observers say we should eliminate tipping in restaurants because of the negative impact on workers. But how do customers feel about that?
Businessman and philanthropist Joe Ricketts shut down DNAinfo and Gothamist after his workers voted to unionize. Dave Weaver/AP Photo

In an era of billionaire media moguls, do press unions stand a chance?

Joe Ricketts abruptly shut down DNAinfo and Gothamist after his employees voted to unionize. Is what he did legal? And how could similar events be prevented in the future?
BMW recently opened a factory for aging workers in southern Germany. Reuters

Keeping mature-age workers on the job

Employers who cater for their ageing workforce will get better staff productivity and engagement levels
Modern working conditions are forcing unions to alter the way they are structured. Search Results Australian Nursing & Midwifery Federation

Three strategies unions are considering for their survival

There are some different strategies unions are now considering to help these organisations survive in a changing economy.
Technology can help workers in many ways. Romero, Stahre, Wuest, et al.

Introducing ‘Operator 4.0,’ a tech-augmented human worker

People will still be needed on factory floors, even as robots become more common. Future operators will have technical support and be super-strong, super-smart and constantly connected.
Despite the prominence given to underemployment, ‘overemployment’ is more pervasive in Australia. AAP/Julian Smith

Push for longer hours makes headlines, but more Australians want to work less

Australia's labour market does a relatively good job of accommodating the preferences of the majority of workers. But that's not to say there's no-one who wouldn't prefer to work more – or less.
There are reasons to believe the promise of people analytics may not live up to the hype. shutterstock

Why algorithms won’t necessarily lead to utopian workplaces

Despite its promises, people analytics has serious ethical implications and can adversely affect organisations and how people are treated at work.

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