Cassandra is currently a Senior Lecturer with the School of Justice, Queensland University of Technology. She joined QUT in 2012, from the Queensland Police Service, where she worked in research and policy roles. Since 2008, Cassandra has focused her research on various aspects of online fraud, including the policing of online fraud, the prevention of online fraud, and the need to support victims who experience online fraud. In 2011, she was awarded the Donald Mackay Churchill Fellowship, which enabled her to travel to the UK, USA and Canada to examine how these jurisdictions respond to online fraud.
Since joining QUT in late 2012, she has continued to develop her expertise in this area through further research. In 2013, she was awarded a Criminology Research Grant (CRG) to undertake the first Australian study examining the reporting and support needs of online fraud victims. In 2015, she was awarded a second CRG to examine the process of identity restoration for victims of identity theft, in partnership with iDcare. In 2016, she was awarded a third CRG to examine the policing of cybercrime in Australia.
She has established strong relationships with law enforcement across Australia, evident in her collaborations and publications. Dr Cross has presented her research at a variety of academic, law enforcement and government events across Australia, UK, the Netherlands, Spain, USA, Canada, Hong Kong and New Zealand.
She is the co author (with Professor Mark Button) of the book entitled "Cyber Frauds, Scams and their Victims" published by Routledge in 2017.
Donald Mackay Churchill Fellow Recipient 2011; Adam Sutton Crime Prevention Award (Australian and New Zealand Society of Criminology) 2017; New Scholar Award (Australian and New Zealand Society of Criminology) 2017; Emerald Literati Awards Highly Commended 2017 Recipient