Jason is an applied researcher in Swinburne Business School with expertise in retailing and consumer services. He has almost 10 years experience researching and consulting in the retail industry.
He has presented domestically and internationally on topics including omni-channel retailing, big data, and retail innovations. He has been a regular commentator in national media outlets, appearing in outlets including AFR, A Current Affair, ABC News, Channel 9 News, and The Australian.
Lecturer, Swinburne Business School
Associate Director, Australian Consumer, Retail and Services Research Unit, Monash Business School
Research Consultant, Australian Consumer, Retail and Services Research Unit, Monash Business School
Monash University, PhD
Monash University, Honours degree in Marketing
Monash University, Bachelor of Arts/ Commerce
Segmenting multichannel consumers across search, purchase and after-sales, Journal of Retailing and Consumer Services