Malobi Mukherjee

Dr. Mukherjee is currently a Senior Lecturer at James Cook University’s Singapore Campus and a Visiting International Researcher at Saïd Business School, University of Oxford. She has previously held research and teaching positions in Saïd Business School, University of Oxford, Singapore’s Nanyang Technological University and Essec, Singapore. Malobi has over 15 years of research, teaching and consultancy experience in customer relationship management, services marketing, retail format development and retail public policy. She has published in Long Range Planning, Sustainability, Futures, Asia Pacific Business review and International Review of Retail, Distribution and Consumer research. She is also the author of an edited book on Retail Development in EmergingMarkets published by Routledge. Malobi has been quoted in the Straits Times and Business Times (Singapore) and written opinion pieces for leading newspapers such as Indian Express, Times of India, and Business Times. Malobi is also a futurist specialising in the Scenario Planning which she has used for several retail research and consultancy projects across Asia, Australia and Europe. Malobi earned her undergraduate degree at Presidency University, Kolkata, India; her Masters in Business Administration from Leeds University, UK and her PhD from Alliance Manchester Business School, UK where she was the recipient of the AXA PPP Healthcare scholarship.