Shailey's research involves evaluating the user experience in emerging online domains: e-commerce, e-health, e-government, and learning technologies including social software (e.g. blogs, wikis, social networking tools) and 3D virtual environments.
Recently, Shailey, in collaboration with Age UK Milton Keynes, has extended her social software research to investigating the effect of online social interactions in overcoming social isolation and loneliness amongst people aged over 65. Based on her empirical research, she has developed guidance for imparting digital skills and providing technical support to people aged over 55 and over. Her toolkit also includes usability, safety and accessibility guidelines for designing online learning environments for older people.
Shailey's LinkedIn profile is at: https://www.linkedin.com/in/shaileyminocha and her publications are listed in Open University's repository: http://oro.open.ac.uk/view/person/sm577.html