In the swathe of important debate that’s occurred in the last week about the massive changes underway in the Australian media, there’s a piece of the puzzle that’s been ignored.
Indeed, it’s a piece that receives little analysis in media and journalism studies generally and yet, this organisation is one of the largest players in our media environment.
The news agency Australian Associated Press has always played a significant role in the generation of news content for the Australian media, but since the development of online news sites this role has become nothing short of pervasive.
Associate Professor Jane Johnston from Bond University and I have been examining the role of AAP in the Australian news media landscape for the past two years and in light of the discussion about Fairfax’s moves to digital, the reduction of newsrooms and journalists across major organisations and the increasing role for public broadcasters, this research seems particularly important.
One of the key issues is that current online news websites contain an enormous amount of untouched AAP copy. In particular, the “Breaking News” sections are usually comprised of 80-100% AAP copy.
This means that, regardless of whether you’re reading The Age website, news.com.au, or a particular News Ltd title (such as The Australian), you will be reading precisely the same copy in the Breaking News section, sometimes with an AAP byline but often running a journalist’s name (usually an AAP journo).
Problem is, the average reader isn’t aware of this convention – “Breaking News” implies this is news that the organisation is “breaking”, that there is a journalist on the job reporting this for The Age, The Australian and so on.
Indeed, the Breaking News section should more accurately be called “News from the Wires”, to reflect its true nature.
(Since conducting this research we note the Fairfax publications have changed their Breaking News section to be titled “News Wire: Breaking News” while the News Ltd publications continue to call the wire feed “Breaking News”).
A former online journalist from a major Fairfax metropolitan daily newspaper confirmed to us: “the Breaking News section is primarily wire copy because it’s coming through all the time, you just turn it around and put it up. You know the term ‘churnalism’? Well that’s what ‘churnalism’ is, getting the AAP story and just turning it around.”
And if news organisations are going to move more towards online, expanding their online presence (and indeed charging for it), we can assume we’ll see an even more significant use of wire copy.
The beauty of subscribing to the wire for a news organisation is this – they are already paying for full use of the copy through their subscription; it’s generally sound, factual news-style journalism; and it saves the cost of paying their own in-house journalist to follow up, conduct further interviews and then wait for their copy to come through.
The added bonus here is that AAP is majority owned (90%) equally by News Ltd and Fairfax, with minority interests from West Australian Newspapers and Rural Press.
This is even more reason for Fairfax and News Ltd to use AAP copy in their sites – it grows one of their own businesses to do so, and saves their individual mastheads money in the process.
In short, it makes significant business sense to use as much wire copy as possible, particularly AAP copy.
The second significant issue in this is that AAP holds a particular place in the Australian journalists’ psyche, and this becomes important when we examine the way it has permeated online news media content.
Copy from AAP is trusted like no other – it is assumed that the work has been through a rigorous journalistic and then editorial process which ensures its accuracy.
In most cases, this is probably true. However, our research has also revealed a number of key instances when errors from AAP were multiplied and repeated time and time again as more organisations published, and republished their errors.
A public relations consultant recently described AAP to me as “like a cluster bomb” – when she wants a story covered as widely as possible by as many news outlets as possible, she goes immediately to AAP.
The problem with the cluster bomb approach is, of course, that any errors are multiplied time and time again. And public relations-generated material is multiplied as well – there’s no evidence that AAP copy is any less likely to be based on public relations material than any other information coming through a newsroom.
But the different cultural approach to AAP copy – that it is genuine, objective, professionally gathered and edited news – means that journalists trust it far more than they would trust a press release or news copy from a lobby group.
So the scrutiny journalists apply to media relations material whether from corporate PR, political lobbyists or community groups is not applied to wire copy.
Again, our former metro online journalist explained both the authority of AAP and the nature of online news: “The basics of AAP is their brand, their credibility is in their brand and so you don’t necessarily question their copy. They have the resources to be out there getting the story, [our newspaper] doesn’t have those resources so, you don’t question them on it. But if they come up wrong … I mean the new catch cry in journalism is, ‘you’re not wrong for long’. So, if you’re wrong, you change it.”
Comments such as this were confirmed by the University of Melbourne’s study of the Black Saturday bushfires coverage – journalists reported to researchers that the need to be first outweighed the need to be right while the tragedy was unfolding.
Commentary in recent days confirms that our publicly-funded media (and community and alternative media) will have to take on an enhanced place as the provider of trusted, independent news content given the changes afoot in News Ltd and Fairfax.
This holds even more water given the evidence surrounding AAP’s increasing role in filling a seemingly unlimited online news hole for commercial news providers.
The expanded use of AAP-provided copy simply means the same copy appearing on different news websites – audiences will soon be alert to the fact that, at least in the news sections, there is almost no difference from one masthead to the next.
We can only assume – and hope – this will mean larger audiences for news content produced outside the News Ltd and Fairfax stables.
Editor’s disclosure: AAP is a media partner of The Conversation. This is a non-financial arrangement.
Mat Hardy
Lecturer in Middle East Studies at Deakin University
But this is another reason I am sceptical of 'paywall' business plans. Why would I pay for the same syndicated news wire stuff that I can get elsewhere for free?
Will Hardy
logged in via Twitter
The newspapers need to borrow the idea from spotify, rdio etc and sell their content through a single subscription channel.
I would personally be happy to subscribe to all the news and let the proceeds be distributed among the authors of the articles I actually read. I don't see the two major publishers in AU doing this, let alone allowing all the smaller publications to compete on the same platform.
Susan Forde
Associate Professor of Journalism at Griffith University
I think that will be the key Mat -- if more syndicated news is running behind the paywall, the news organisations are hoping people will pay for the unique copy they offer rather than their straight news content. So, opinion pieces, features, specialist experts etc will be the 'product' that people subscribe to, not the news service itself. That's how I imagine it will pan out -- editors, journalists (and journalism researchers) would hope that the paywall will mean stronger and more diverse news reporting, but given the current trends we have to assume the 'point of difference' is going to be in specialist content and comment, rather than in news coverage.
C Allan
C Allan is a Friend of The Conversation.
logged in via email @gmail.com
The news organisations, to survive, will need to offer more than specialist content and comment. They will need to excell in being aggregators of this content around the different areas of interest. That will be the service they can offer. The alternative for the consumer is to go directly to individual blogs and websites to get this commentary. It's a whole new model of sourcing information. The question is not whether the news organisations will adapt - rather, it's whether they are even aware of the fundamental changes in consumer options and behaviour, and can compete.
Mat Hardy
Lecturer in Middle East Studies at Deakin University
Yeah I get the THEORY that there will be all this unique and specialist content available that will entice me to pay. I just doubt the reality of it. Once the next round of MBA qualified accountants get their KPIs set on increasing operating margins, you can bet that some of that unique content will start to get trimmed. "What's the difference?", they will say. "We can get a graduate to write this stuff for a fifth of the cost. Or outsource it to Malaysia..."
Stuart Gunning
logged in via Twitter
I know that some people argue that 'swathe' can be an acceptable variant of 'swath', at least in some circumstances, but I really don't know what to make of 'in the swathe of'
Especially as there's apparently a piece of puzzle in the swathe........
Gavin Moodie
Principal Policy Adviser
Does the ABC rely heavily on AAP for its 'just in' stories on line?
Susan Forde
Associate Professor of Journalism at Griffith University
I think most of the material in the ABC's 'Just In' section comes from the various ABC newsrooms...there are some journalists' names attached, others indicate they are simply 'posted'. The ABC copy does vary somewhat from much of the tagged AAP copy on news.com.au, and the Fairfax news websites. So, while we haven't included the ABC in our study of AAP, on a quick examination it did appear to be more original copy running, rewritten from a broadcast radio or TV story. Good question.
Michael Wilbur-Ham (MWH)
Writer (ex telecommunications engineer)
The ABC's 'Just In' has a very strange interpretation of 'just in'.
I've seen news which has been reported in the morning's Age appear late afternoon, and even the ABCs own news can take ages to appear in 'Just In'. For example, the story "Police appeal against magistrate's Taser ruling" from this morning's AM was posted at 10:50am.
The ABC is devoting so much effort to running a 24 hour news radio and TV that it seems beyond them to post even their own stories on-line in a timely manner…
Read moreGavin Moodie
Principal Policy Adviser
I agree Michael. Further, I often hear a story on the radio and search in vain on the ABC's site for any text version of the story which I can consult carefully and retain for citing.
Jack Arnold
Director
Hi Gavin ... in regional Australia the ABC Regional News Services are reliable but proportional to the small staff allocation.
There may be fewer people in urban regional centres but our experience is that local commercial news services are frequently generated within the office rather than from the streets.
Jack Arnold
Director
The commercial convergence of News Ltd & Fairfax makes ABC News even more important as an independent & reliable source.
@Will Hardy: This is a simple solution that news merchants sadly will overlook in the name of corporate profits. However, it emphasises the need for adequate government funding of ABC News Services to keep Australians reasonably well informed of world & local news.
I love my ABC and I vote!!