It turns out that people who’ve experienced rude behavior from others are “infected” with rudeness and will be rude to the people they interact with next.
The third Francis report on how to build a safe NHS has been published, this time focusing on the problem of how staff can raise their concerns about patient care without fear of victimisation or whistleblowing…
The email address as we know it was born when Ray Tomlinson introduced the “@” sign in 1977, since which email has continually grown in popularity as a communication tool for work and pleasure – until…
Stress arises from what we assume others expect of us.
d13/Shutterstock
Stress is the physical and emotional response we all experience when faced with demanding situations. Our stress can arise from within when we fear we’re unable to meet our own high expectations. Or it…
People who experience compassion fatigue are taking on the issues they witness without an appropriate outlet.
Mr.Nikon/Shutterstock
Health and social workers often choose their profession because they want to help people. But seeing trauma and suffering on a regular basis can have a deep impact on these workers. “Compassion fatigue…
Oh yes, everything’s completely under control.
alancleaver
This year saw the 43rd anniversary of email. Compared to a human working life, email has after more than four decades on the job now reached retirement age. Is it time for email to step aside to allow…
Workplaces could do a lot more to help workers with a mental illness.
Shutterstock
Mental health disorders are the greatest contributor to the burden of disability and the third largest contributor to the burden of disease after all cancers and all cardio-vascular diseases. But unlike…
An all too familiar feeling?
Sergey Mironov via Shutterstock
Rest “is for wimps” – or so many would have us believe. In a world where “time is money” and there “aren’t enough hours in the day”, hard-working people are sleeping less and working more. This in itself…
The term “workaholism” has been around since the 1971 publication of Wayne Oates’ book Confessions of a Workaholic. But, despite increasing research into the idea, there is still no single concept of this…
Many people prefer casual work and a phased approach to retirement.
Shutterstock
The norm of permanent full-time terms of employment is under serious challenge. In Australia today more than one-third of employed people work on more variable terms – in particular as casuals (19%), independent…
Master the crow pose, manage your inbox.
yoga at laptop image. Shutterstock
Information overload has become an everyday experience for anyone who works with computers, owns a smartphone or waits at a bus stop with minute-by-minute updates about arrival times. And this information…
In times of financial uncertainty and crisis, high stress reactions lead to traders becoming more risk averse, which drives pessimism and further falls in finance, according to a new study. This is because…
The term RSI has been replaced by the occupational overuse syndrome, or OOS.
Image from shutterstock.com
Repetitive strain injury, or RSI, is a term which was developed to describe an epidemic of work-related arm and hand pain reported in Australia in the 1980s. While work-related arm and hand pain was and…
Feeling threatened drives team members to highlight their distinguishing attributes.
Omar Gurnah/ Flickr
When your staff bicker and compete, your initial response should be to remind them they’re part of the same team and encourage them to be friendly, right? Not necessarily; we’re now realising that a level…
Psychological detachment can help you recover from work related stress.
Flickr/Stuart Pilbrow
Research has shown that the benefits of a holiday tend to last only two to four weeks. After that, you’re left just as burned out as you were before your holiday.
For managers, the challenge is in trying to motivate and engage stressed staff.
Image from shutterstock.com
Common mental health disorders, including depression and anxiety disorders, are the second leading cause of disability in Australia and affect around 20% of the working age population at any one moment…