Armstrong’s Sponsors and the Great Double-Dip

I understand the morals clauses in contracts. I might not particularly like them – being morally ambiguous and all myself – but they make sense: you signed a contract with PETA; wearing a coon-skin bikini really would be a bad decision.

Had Lance given his Oprah confession while simultaneously receiving a pay cheque from sponsors, then sure, company lawyers could point to Clause 463, subsection whatever, and dump him. With this I’d have no qualms.

But we’re talking about a very different situation here.

As I type, sponsors are undoubtedly having sit-downs with their legal teams, working out how best to profiteer and indulge in the big ol’ double-dip. Because, afterall, this is precisely what any law suit against him would be: sponsors having their cake and eating it.

“It’s like putting your whole mouth in the dip”

Lance partaking of the juice was not a recent rumour. For the years and years that he smelt a little like EPO, a little too testosterone-y, sponsors happily threw cash at him. They conducted their own cost-benefit analysis amidst extensive speculation – as does any company before picking a tout – and still chose him.

Because even under the cloud of substance abuse concerns, the corporate decision was that Armstrong would be a brand asset. Fans saw him as a hero, elevating him to that pedestal reserved only for athletes and boy bands. And sponsors cashed in on it: the Armstrong juggernaut peddled barrows full of merchandise and all was well.

Flash forward a few years and sponsors suddenly want their money back. Far worse than the stench of synthetic testosterone is that of moralistic opportunism.

Under contract, Lance made sponsors money. Shoes and t-shirts and other assorted crap got sold, contracts got renewed, money was spent, money was banked. That’s called business.

On what possible grounds do sponsors now think they have a right to ask for a refund? To ask for more than a return on their initial spend?

The very reason sponsors bought a piece of Armstrong was because he was useful in personalising their ideals: Lance was chosen because he embodied performance, dedication, success. Had they wanted someone who could not tell a lie, then they should have gone with George Washington. They choose Lance because he was all about the win.

And it worked. Consumers looked at the Lance package and decided – as evidenced by them buying and donning the Armstrong wares – that they too aspired to these ideals.

Companies made money out of him and consumers, while wearing the shoes and those curious rubber bracelet things, got their much-desired connection to their hero.

Where’s the fraud?

Who hasn’t read an interview with a much-respected actor/author/whoever and choked on their toast when they read that he/she’s a Scientologist?

Who hasn’t bought a skincare product and not suddenly looked like Cindy Crawford/Elle McPherson/Miranda Kerr?

Who hasn’t looked across the table at someone and thought, yeah, you’re really not the person I thought you were.

And yet none of us are greedy enough to expect refunds or compensation for our time or bruised egos.

All marketing is about smoke, mirrors and a whole lotta wishful thinking.

I’m not a legal theorist and I’m sure the shysters will find some spectacularly ingenuous grounds for a cash-grab. Me and I think, well, the bloke wasn’t all he said he was and his product didn’t quite match up to the hype. So what? That’s called life. Suck it up.

Join the conversation

23 Comments sorted by

  1. Kim Darcy

    Analyst

    "Who hasn’t bought a skincare product and not suddenly looked like Cindy Crawford/Elle McPherson/Miranda Kerr?" Though a tad more expensive, Brazilian transexuals seem to get value for money.

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    1. Kim Darcy

      Analyst

      In reply to Lauren Rosewarne

      Lauren are you 'real' woman enough to tip your toe into the Julie Burchill/Suxanne Moore versus TrannieTwitterTrolls/Guardian Luvvies. It really is a storm that has brewed from an A cup to a D cup, isn't it?

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    2. Kim Darcy

      Analyst

      In reply to Lauren Rosewarne

      Oh please email to me. I really need confirmation that I am not the only person who has not completely flipped their wigs over the most bizarre gender issues. Apparently, we now live in a world where "misogynist" means, well basically, women who had the 'misfortune' of merely being women, and these XX-pretenders spent their whole XX-lives fighting for women. But now, we're being told we are wrong. In fact, "misogyny" means these very women - such as Burchill, Moore, and even our Germs Fucking Greer. And who are the people charged with making these judgements? Why men of course. It seems it ain't 'mansplaining' when a Brazilian or Thai reconstructive surgeon has intervened, along with a team of endocronologists giving more injections than even Lance Armstrong would know what to do with.

      The only way this can be settled in a lady-like fashion is for Greer, Moore, and Greer to front up to Laurie Penny and her Trannie pals gaffs, and just punch the living daylights out of them.

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  2. Dale Bloom

    Analyst

    Well, the challenge is now to beat Lance Armstrong WITHOUT taking drugs.

    I’m sure there will be men who will step up to the challenge.

    Or for women, losing weight and looking like a Real Woman, WITHOUT the help of a women’s gossip magazine, (and judging by Oprah, diet tips in women’s gossip magazines just don’t work).

    In a world of hype and feminism and artificiality, doing something natural may be the new big thing.

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  3. Tamara Kelly

    teacher

    Thank you for saying what is on all our minds. I think this event has been a great lesson for people on the mismatch between our STATED cultural values and those of business. I also wonder might Armstrong (and all the others) resist drugs if there was far less money involved?

    And on a side note; maybe we are also learning where the human limits of ability are not just in the body but in the mind as well.

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  4. Pip Cornall

    logged in via email @gracegawler.com

    Here's a perspective. When the 70 trillion cells in our body work together and share information honestly that makes for health but when cells deceive each other that can lead to cancer. Perhaps nature's blueprint for humans means that telling the truth is crucial for our survival.

    Humans can choose to evolve consciously or just drift along. Lying usually often leads to devolution.

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  5. Dennis Alexander

    logged in via LinkedIn

    A useful take on the cash grab by former sponsors. I note you avoided the term 'hypocrisy/hypocrite' which is effective in emphasising the 'double dip' aspect, but that these companies want to 'double dip' is, as your piece shows, entirely hypocritical.

    Refunds on some of the Lance initiated litigation is a different matter altogether.

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  6. Tim Mazzarol

    Winthrop Professor, Entrepreneurship, Innovation, Marketing and Strategy at University of Western Australia

    Hi Lauren

    I am no fan of Mr Armstrong and I think his actions in this affair were nicely summed up by Paul Kimmage writing in the Guardian who observed that he put in a convincing 39 seconds during his interview with Oprah then reverted back to the old Lance. Even his own mother (Linda Mooneyham) reportedly views him as a disreputable character if this article is to be believed.
    See:

    http://www.guardian.co.uk/sport/2013/jan/19/lance-armstrong-cycling

    However, what really caught my eye…

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    1. Mike Cowley

      logged in via Facebook

      In reply to Tim Mazzarol

      Tim, Enron is not remotely the only example of "inappropriate" behaviour in the last fifteen years that has led to condemnation of accounting and auditing as practised at the highest levels. There are any number of examples from the GFC of the failure of internal and external audits and processes to prevent the incompetent and mendacious from destroying the value of and trust in a very wide range of financial institutions.

      Similarly, a quick glance at any magazine (not just those aimed at women…

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    2. Tim Mazzarol

      Winthrop Professor, Entrepreneurship, Innovation, Marketing and Strategy at University of Western Australia

      In reply to Mike Cowley

      Hi Mike,

      I agree that Eron is only one example. I also acknowledge that some marketing (specifically advertising) campaigns are ill considered and I would not endorse them.

      However, I disagree that this is a petty issue. Marketing is a serious professional and academic field and deserves better treatment by fellow academics regardless of their sub-discipline. Further, the aim of "The Conversation" is to provide a higher standard of public discourse with material based on expertise and evidence rather than opinion.

      Pop-culture or not, the assumption one should make is that this column is a reflection of well-considered opinion based on the author's expertise and academic credibility. If we wished to find an alternative to this we should direct or reading elsewhere.

      If you wish to paint me as a "huffy" that is your choice. I simply ask for a reasoned and fair assessment of a field of professional and academic endeavor.

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    3. Mike Cowley

      logged in via Facebook

      In reply to Tim Mazzarol

      Hi Tim

      I accept that Marketing is a serious professional and academic field, and I can certainly identify with your annoyance at public misinformation about the field.

      But a statement like "All marketing is about smoke, mirrors and a whole lotta wishful thinking" not only encapsulates a fairly common opinion, but for people not directly involved in the field (including academics from other disciplines) it's also a justified (if somewhat hyperbolic) commentary on widespread practices employed…

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    4. Tim Mazzarol

      Winthrop Professor, Entrepreneurship, Innovation, Marketing and Strategy at University of Western Australia

      In reply to Mike Cowley

      Hi Mike

      At the risk of accelerating this matter use of words such as "pompous" and "rant" do not in anyway accurately describe my comment, nor do they provide the foundations for a meaningful dialogue.

      I return to my view that whatever point Lauren was making in this article (which has many relevant and worthwhile points), the statement that "ALL Marketing is about smoke, mirrors and a whole lotta wishful thinking" is inaccurate and a disservice to the Marketing profession.

      Further, where…

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    5. Lauren Rosewarne

      Senior Lecturer at University of Melbourne

      In reply to Tim Mazzarol

      Hi Tim - thanks for your comments. While I've responded to your email about this privately, for the benefits of those participating in this exchange on this page, my position is: you and I are, clearly, approaching the issue from thoroughly different disciplines and I would be of the opinion that no one has more rights to the use – or to the definition – of words than anyone else.

      No explanations or qualifications – and certainly no retractions - will be offered: I write opinion/commentary pieces for The Conversation using whichever words I deem appropriate – you’re entitled to criticise them as much as you like but I certainly won’t be changing them as a result.

      Thanks again for reading and commenting.

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    6. Mike Cowley

      logged in via Facebook

      In reply to Tim Mazzarol

      Hi Tim

      It's not that I don't agree with your concerns, I just don't think your response helped anyone reading understand why it may not be fair to generalise from a very widespread set of nasty practices to an entire field.

      I would genuinely be interested in the thoughts of an academic in the field on the utility and ethics of sports sponsorship at a time when the immense rewards available to winners guarantee organised attempts to circumvent the rules.

      BTW "rant" was my word for my own comment, not yours.

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    7. Russell Hamilton

      Librarian

      In reply to Tim Mazzarol

      Hi Tim,

      I never used to read your posts/comments because I saw your title: Professor, Entrepreneurship etc and thought: "give me strength". I mean, they're not exactly giving out Nobel prizes for marketing, or the academic study of it. I suspected you shared premises with Tourism Studies etc.

      But I did start to read your writing and now look forward to your comments - I particularly enjoyed your response to Bruce Chapman's comments.

      But I think your comment to Lauren is all wrong. (As a…

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  7. Jason Mazanov

    Senior Lecturer, School of Business, UNSW-Canberra at University of New South Wales

    Great article, Lauren.

    This has been a point that has irritated me no end. However, it does make good business sense. There is an opportunity to get something for nothing!

    In getting their sponsorship back from Armstrong, I wonder if they will refund consumers who bought on the basis of their sponsorship? It gets real ugly real quick.

    Best wishes,

    Jason

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    1. Lauren Rosewarne

      Senior Lecturer at University of Melbourne

      In reply to Jason Mazanov

      Many thanks for reading and for your feedback.

      Indeed, it would make a nice puff piece for one of the 7pm news programs: a saddened child taking his Livestrong t-shirt back to the store and demanding a refund back Lance swallowed bad pills.

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  8. John Saunders

    Academic

    What a sound and sensible comment on this affair. One thing that does distress me in contemporary conversations is the related herd mentality. The voice of moral righteousness has only to be raised and the mob appears all anxious to get their boots into the body. Voices and comments seem determined to outdo each other in sanctimonious flagellation of the wrong doer.
    What is it about this current social environment we live in that requires such over the top purging of any offences committed? As…

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  9. Stephen John Ralph

    carer

    I dont give a rat's about Lancie Boy taking drugs - he can scoff them down for brekky, lunch & tea for all I care.
    The whole sport is dope-riddled from the wheel to the seat - except Cadell of course.

    Skin care - smoke & mirrors ..... more like water & chemicals. If Miranda and Elle & Barbie get paid sqillions for splashing on a gallon or two, good on them. But I guess the billions spent by men & women on the stuff is a tad tragic. We're still the same when we wake up in the morning, but Miranda, Elle & Barbie are still gorgeous.
    And speaking of Barbie, Ken is now into Viagara and Chia.

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  10. Paul Harrigan

    Assistant Professor of Marketing

    Hey everyone. Your comment about Marketing has certainly lit a fuse Lauren!

    As someone teaching and research marketing I certainly disagree. The marketing that I know is a very scientific field with some the brightest people working in it analysing and predicting complex consumer behaviours. My interests lie in social media and the types of marketing that go on there. By marketing, I and I guess most people in the field, mean engaging with customers and gathering information on customers. These…

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