Dr. Kocher is an emergency physician and health services researcher studying the delivery and performance of acute care, and has written extensively on the value of the emergency department as a setting of care within the health system. He directs the Michigan Emergency Department Improvement Collaborative (MEDIC, www.medicqi.org), a statewide collaborative quality initiative sponsored by Blue Cross Blue Shield of Michigan/Blue Care Network dedicated to measuring, evaluating, and enhancing the experience and outcomes of patients receiving emergency care. He is also supported by a career development award from Agency for Healthcare Research and Quality.