Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
Exploring the history of quarantine hotels reveals ambivalences and inequities that continue to fuel debates over their effectiveness in the era of COVID-19.
People working from home, especially parents, are stressed out during the COVID-19 pandemic. Hotels, meantime, have taken a huge economic hit. Here’s why hotels should market to remote workers.