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Analysis and Comment (1)

A company in need of a reconnection with customers. A company in need of a reconnection with customers. Shamshahrin Shamsudin/EPA

What Malaysia Airlines must do to survive (and maybe even thrive again)

Malaysia Airlines was hit with two extraordinary crises this year that have rocked the confidence of customers and left the company struggling to manage the damage. Lone passengers are posting pictures…

Research and News (3)