Sections

Services

Information

US United States

Outsourcing

Articles (1 - 9 of 9)

India and the Philippines want to be known for more than their global call centres. Shutterstock.com

Call centres and compromise: the changing face of outsourcing

When Qantas wished to outsource some of its engineering operations in the 1990s it came to a compromise with the unions - the 767s would be done in-house, and the 747s outsourced. Decades on, clashes between…
There’s a worldwide push to outsource activities previously left to the state. DIBP Images/Flickr

Manus Island takes Australia to the edge of outsourcing

The awarding of a A$1.22 billion contract to Transfield Services to run the Manus Island and Nauru detention centres is yet another example of a government handing over responsibility to other parties…
You can make it, if you try… Rui Vieira/PA Wire

Manufacturing comes home as energy cost trumps wages gap

Something strange, or perhaps rather unexpected, has occurred over the past few years: the media and politicians alike have been highlighting the strength of British manufacturing. Stranger yet, perhaps…
“Hire-A-Hubby” outsources household maintenance in Australia; will we see outsourcing of emotional services in the near future? Flickr/ Michael Coghlan

Home is where someone else’s heart is: outsourcing care

Would you feel comfortable paying someone to write the greeting cards you give to your loved ones, or toilet training your child, or pretending to be a new friend to your elderly father by taking him on…
The UK’s recent rail fiasco shows outsourcing isn’t always the answer. EPA/Andy Rain

To outsource or not to outsource? It all depends…

As governments increasingly come under fiscal stress, many leap at the opportunity to cut costs by outsourcing services. The current flurry of activity around outsourcing, gaining much attention in the…
Three of Australia’s Big Four banks have opted to offshore part of their financial operations to Asia. AAP

More offshoring of Australian jobs? Can you bank on it?

Reports of more offshoring of jobs from Australia to other countries are, seemingly, a daily occurrence. Such reports include, for example, the manufacturing of cars and their components and aspects of…
The increasing trend of outsourcing drug production is leading to shortages in cancer drugs. Flickr

Risky business: the human cost of outsourcing drug production

It’s the pharmaceutical industry equivalent of the butterfly effect: a drug manufacturing plant in Ohio shuts down production after regulators on two continents uncover contamination problems. Suddenly…

Top contributors

More