Business Briefing: when robots and customers meet
The Conversation17.8 MB (download)
Customers might prefer digital robots who don't judge for now but physical robots with empathy may be the customer service workers of the future.
In a world where robots work better than humans, how will we cope? We need to rethink our jobs-based economy.
Using a robotic video camera to digitally recreate a crime scene could give juries greater insight without the logistical nightmare and potential bias of a physical visit.
The rise of online 'chatbots' shows how artificial intelligence is becoming a part of daily life. But how do you stop them talking like a really bad PA?
Much of the debate about robots talking jobs focuses largely on a jobless future. But robots can deliver a host of benefits, especially for start-ups and entrepreneurs.
Imagine a world in which helper robots live with us, get us through the day and become our trusted friend. Well, science fiction is becoming science fact.
Thousands of hip replacement operations are performed each year, but today is the first time in Australia that a robot will help with the surgery.
The advent of social robots is giving rise to new possibilities in paediatric health care. But will they replace human specialists?
If a machine can write a speech for a politician, why not go the next step and replace the elected human with a programmed robot?
Robots that can reproduce could improve their design in ways we wouldn't think of but still within our control.